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“Great value”
5 of 5 bubbles Review of Cancun Resort

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Cancun Resort
Ranked #104 of 264 Hotels in Las Vegas
hemet
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great value”
5 of 5 bubbles Reviewed November 5, 2012

Stayed here second weekend of October. The villas are awesome. You can see the srip from the balcony. The resort is about 15 to the stip and 5 min from the south outlets. Calling a cab is a bit of hassle. The resort staff have to call for you until you are ready and wait about 15 20 min. Didn't use pool but they have 2 huge pools with slides for kids. Staff is friendly and for the cost it's a great value. Will stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FUNINTHESUN0203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, November 8, 2012
Thank you for the kind feed back we are pleased you had a great experience. We hope to see you back soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Whitby
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed November 3, 2012

Normally I don't sweat the small stuff on vacation, however when there is a lot of small stuff..This resort gave me no choice.
First the good: Grounds are well kept, pools clean, hot tubs were well placed.
Jennifer was quite helpful with travel arrangements.

We own a 2 bedroom and loft unit that sleeps 8 and we exchange with interval.
When we arrived with another couple whom we invited along they tried to give us a 2 bedroom with one king and 2 twins. Unacceptable, it took some time but we finally got a 2 bedroom 2 king unit.
This resort does not offer free WI-FI, not even in the lobby.
There is also no shuttle to the strip..so you have to rely on taxis that can add up very quickly.
The bathroom lighting is so dim I had to got to the window with a mirror to try and put some makeup on.
The towels were rough...great if you want to exfoliate your body daily.
The ice machine on our floor ran like a diesel. Thankfully we were down the hall a bi t.
There is no restaurant on site...only a snack joint and a lounge.
You have to call daily just to have your garbage removed. There is no facility on the floor to dispose of it yourself.
The decor of the unit was nice, however the dishwasher was ancient and so loud. It also didn't fit in it's spot and you had to wiggle it to open the door because of the fridge being right there.
We were going to Sonoma Arizona. Our concierge had no ideal where that way. I'm Canadian and I even know where it is.

There are a lot of other options in Las Vegas...take advantage of the others.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank S_R123Whitby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, November 8, 2012
We truly apologize that we did not reach your expectations, we hope that you will give us another opportunity to take care of you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RIO DE JANEIRO
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

Me and my family stayed at Cancun Resort for three nights and loved to stay there. Our apartment had 2 bedrooms, 2 bathrooms, a balcony when we have the view of the strip, a kitchen with all we need to make food, a living room with a sofa bed and a dinner room. Very clean and well decorated. Awesome!!! The pools are great and he staff very helpful and kind. There were 3 tvs. A hydro bath and they gave very good products to the bath. The only thing that i complained was the wi fi that is not free. There was free parking. I liked the location of the hotel because it is at the strip but at a silence place. I really recommend this hotel and hope return as soon as possible.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CASSIA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, November 8, 2012
We appreciate the feed back and the great comments about the staff! If there is anything we can do for you in the future please let us know!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 30, 2012

Excellent pool area for swimming, water sliding or just to relax and read a book. It was nice to be away from the constant noise of the strip. It was 2 blocks from the south outlet mall and close to restaraunts. Would definately return.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dbaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, November 8, 2012
Thank you so much for the kind review!! If there is anything we can do for your return let us know!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

We stayed here because we didn't fancy being right in Las Vegas itself, and this resort is south of the strip, just past the airport. We travelled up by car from LA, and had no problems finding the resort as the directions supplied were easy to understand. We had booked one of their 2 bedroom villas, which is not a villa as such, but a 2 bedroom apartment. To be fair though, we were aware of this before we arrived. The "villa" however, was far better than we expected, and everything that they claimed on their website was exactly what we found. It had been cleaned to a very high standard, and this continued daily for the remaining 4 days that we were there.

Every member of staff were friendly and could not help us enough, with one exception, the female member of staff who ran the poolside bar during the day. This individual was more interested in chatting to other members of staff, than doing the job that she was actually paid for, and on one occasion, when a guest spilled drinks, due to the bartenders inability to place drinks firmly in a tray, she was seen to smirk, while another guest went to the womans aid.

Although that incident spoilt that particular moment, one individual cannot ruin what is actually a very good and well maintained resort, which by any standards is extremely good value. I would recommend this resort to anyone who wants to see the sights of Vegas, but who wants to escape the madness of the strip.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bunny352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, November 7, 2012
Thank you for the kind response, we appreciate the feed back and will ensure that this is something our guest and owners will not experience in the future. Please contact me directly should you need anything in the future! See you back soon!!
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 18, 2012 via mobile

Went with my hubby for his vacation/birthday. Loved that it wasn't too far from strip. Wish they had shuttle so I wouldn't have to drive. Had penthouse. Loved it bad great time at pool n bar. Food was actually really good. Mango chick salad was bomb, n breakfast too! Room was awesome! Wish they had free Internet n allowed pets! Then it would be the best ever!! Will,deff go back!!

Stayed October 2012, traveled as a couple
Helpful?
Thank marlene v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, October 26, 2012
Thank you so much for your kind review! We appreciate the feed back. We hope to see you back soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

My friends and I stayed here since our birthday girl had a time share here. We were lucky enough to get the suite which was a very spacious room. (felt like a 3 bedroom apartment!) There was a kitchen with all cooking utensils and a large fridge. We had a jacuzzi tub on our balcony as well. They no longer have shuttles that take you down to the strip, even though the website states that they do. The pool was clean and quite, with a large slide, fun for the kids and adults. I highly recommend this place if you want to go have a nice quite escape in vegas.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ektrusela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dtowill, Manager at Cancun Resort, responded to this review, October 12, 2012
Thank you for your feed back, we apologize that you received the wrong information in regards to the shuttle, we will ensure it is corrected. We hope to see you back soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cancun Resort

Property: Cancun Resort
Address: 8335 Las Vegas Blvd S, Las Vegas, NV 89123-1006
Phone Number:
Location: United States > Nevada > Las Vegas > Enterprise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#43 Spa Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cancun Resort 3*
Number of rooms: 440
Official Description (provided by the hotel):
The new standard of luxury Las Vegas resorts has been established. Cancun Resort, in fabulous Las Vegas, Nevada, is an all-villa masterpiece and the epitome of sophistication and indulgence. Scant few Las Vegas resorts can equal the comfort, affordable luxury and sheer spectacle of this architectural gem. A stay at Cancun Resort will take your mind and soul on a journey to places and times that only your wildest imagination can find. Exquisite Mayan sculptures, creative and playful waterscapes and slides, dramatic lighting effects and the harmony of elements; fire, earth, water and wind work together in concert providing an unforgettable vacation experience at our Las Vegas resort's ideal location. Dream of the ultimate vacation destination. This is it. ... more   less 
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Also Known As:
Las Vegas Cancun Resort
Cancun Hotel Las Vegas
Cancun Resort Las Vegas
Cancun Resort In Las Vegas
Las Vegas Cancun Hotel
Cancun Resort Villas Las Vegas
Cancun Resort Spa Las Vegas
Cancun Las Vegas

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