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“FANTASTIC” 5 of 5 bubbles
Review of Wyndham Grand Desert

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Wyndham Grand Desert
Ranked #30 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
329 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“FANTASTIC”
5 of 5 bubbles Reviewed December 9, 2013

I surprised my boyfriend with a 40th birthday trip and booked through a friend the Wyndham Dessert and what a way to start off teh trip!

Now when we first checked in I had paid for a one bedroom and had asked for rooms close to our good friends and something with a view of the strip ( I know I wanted alot but it was his 40th)
When we arrived we went to check in we went right up top the counter and already liked the lobby and the hotels grounds itself. Our friends and I checked in at the Sametime with different people and we were out right next to each other. We were all excited and took our bags and got ready to go to tower 3-- which is the furthest away but had a nice pool. Before we could exit were were slightly hounded about the timeshare- were New Yorker's so we shrugged it off and kept on going- didn't even wait for bell hop

Once we reached the 11th floor and our rooms, I was shocked about the room I was given. It was a studio. The AC seemed to be off and turned out to be broken, we went to our friends room and saw that they had received the room we had paid for as well. My bf went to use the bathroom and bam a broken toilet. I had already called Maintenance about the AC and decided to just go back to the lobby and let them know what was going on. Stephanne was an absolute DOLL. She was great to talk to and a really sweet lady. I told her everything that happened and she 100% took care of everything. She gave us the upgrade to the one bedroom, gave us a bottle of champagne, chocolate and goodies and promised to call us once the room would be ready, and guess what she DID!!! We received a call later on that the room was ready and we were good to go. Michele was at the front desk at the time and was very sweet so gave us a bottle of wine too for all that had happened!
Our room had a GREAT VIEW of the strip!!! Fill kitchen, bedroom, bathroom with stand up shower and jacuzzi ion a separate room, plenty of living and dining area as well! 4 plus heated pools, cafe, newsstand etc. You name it they had it!

The location to me was great- super close to the strip ( PH was just a few blocks away). There was a CVS and liquor store a few blocks down and the Hard Rock as well
The shuttle always seemed to have a time issue with us, we used it to go to the Rio and back and maybe once more

I would 100% stay again and again!!!!
Thank you Wyndham for a great time!!!

Room Tip: 11th floor in tower 3
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank pastytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, December 10, 2013
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We apologize for the inconveniences you encountered when you first checked into your unit, but glad our staff was able to fully resolve your issue to satisfaction. It’s so good to hear you enjoyed you enjoyed the unit view and resort accommodations. We look forward to your next visit.
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2,045 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (466)
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English first
St. Louis, MO
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

This resort is absolutely everything it advertises.The condo was in great condition, not a bad walk to the strip and tons of amenities for a family trip. The only thing that kept me from giving this resort a 5 star is that during the timeshare tours, you have to drive around for a long time to find a parking spot. People block you in and you are competing with employees for parking spots. Not acceptable and frustrating. Other than the parking situation, the resort was wonderful and I would definitely be willing to stay again.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jjrcrawford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, December 9, 2013
Thank you for the feedback including some tips for future guests. We appreciate your kind words and will share them with our staff. We are so glad you enjoyed the resort amenities and accommodations. We apologize for any inconvenience with parking. Again, thanks for reaching out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Washington, Wisconsin
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 6, 2013

Since my son moved to Las Vegas last year our family of 6 adults and 2 kids stayed at this wonderful place for 7 days during the week of Nov. 25( Thanksgiving) and on Saturday Nov. 30 we celebrate my son 32nd birthday. We felt like being at home. The resort was very good and set us with 3 bedroom suite.
When we made a request it was done within 5 minutes. A follow up call was made after 10 minutes to make sure that we got what we asked. It was a nice relaxing place and could not fine anything wrong. I travel worldwide and I suggest anyone with family ad kids to stay here. Location is great away from casinos and gambling and they had a bus to take you to the strip. Keep it up with your service and will come back again soon.

Room Tip: We asked for a nice suite and they even gave us an up-date. Room was available when we checked in at...
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank worldtravel47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, December 7, 2013
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad to hear everyone enjoyed their Thanksgiving visit to celebrate your son’s birthday. It’s great that your request was addressed quickly by our staff and that you felt at home while staying with us. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

It was a very nice hotel, we had a condominium 2 bdrm, the decor was good, marble counter tops, flat screen tv's in all rooms, couch in living room pullout bed. Master room had seperate glass shower, toilet behind its own door, sauna in tub. The view was of the pool area, very beautiful, was not that far from the strip, but worth it to us. Very neat. We were visiting family for Thanksgiving. Will stay again.

Room Tip: I asked if they could give us a room with a view if possible. They did.
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  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jerri777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, December 7, 2013
Thank you for taking the time to provide this. We appreciate your kind words and will share them with our staff. We are glad to hear you enjoyed the unit décor and accommodations during your Thanksgiving trip. Our goal is to make our guests feel at home while on vacation. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
louisville
Level Contributor
130 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed December 4, 2013

My friend has over a million and a half points so she was suppose to have a room by 2pm. At 4 still no room. finally we get the room and it's terrible. The next day they upgraded her and gave her some comps. It was a great stay after the first day. Next time I will stay closer to all the other hotels near the main street. It's a pain going back and forth to this hotel. It's off by itself.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hersey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

Stayed for 3 nights for a stay-cation with a good friend. The grounds and rooms are beautiful. I stayed in the 2 bedroom/2 bath Suite. Tons of room, DVD player in living room, washer and dryer in room and a fully stocked full size kitchen! The beds and pillows are so incredibly comfortable!
We didn't get hit up with a timeshare presentation (even though they tried twice) because we were each married but not with our spouses. So I guess the key to getting out of it is to always say your married but not there with your spouse and if you are there with your spouse have them wait in the car :)
We didn't enjoy the resort as much as we would of liked because it rained the whole time we were there but we still had a great time enjoying the room. We were on the 7th floor facing the pool and its a gorgeous sight at night!
Overall its a great place to stay, I would definitely bring the kids back and have them enjoy the game room and kids only pool!
Its a very short distance from the strip and airport, not walking but definitely very close.

Room Tip: Tower I is very convenient and anywhere you park you are pretty much right by the elevator that take...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Isabel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, November 27, 2013
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad to hear you enjoyed the property grounds and unit accommodations. We look forward to your next visit so that you can enjoy more of our resort amenities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Iberia, Louisiana
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 24, 2013 via mobile

Went for my wife's birthday & I was totally enjoying this resort. It really is a beautiful place and centrally located to Las Vegas Blvd.
One thing I was not too much of a fan of is the way Wyndham do their real estate approach! Not good at all!
If u plan to stay at this lovely resort & u have no plans on buying a timeshare, I would recommend someone finding themselves a hotel room..

Stayed November 2013, traveled with friends
Helpful?
1 Thank omegaman76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Wyndham Grand Desert, responded to this review, November 25, 2013
Thank you for taking the time to provide this feedback. We are glad you enjoyed your wife’s birthday at our property. We apologize for any frustrations regarding our sales staff. We know it’s important to feel completely relaxed when on vacation. Your feedback is important to us and helps us improve in many areas. Again, thanks for reaching out.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Desert

Property: Wyndham Grand Desert
Address: 265 E. Harmon Avenue, Las Vegas, NV 89169-6431
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Las Vegas
#37 Family Hotel in Las Vegas
#44 Romantic Hotel in Las Vegas
#48 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Grand Desert 3.5*
Number of rooms: 787
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Wyndham Grand Desert offers spectacular one- and two-bedroom suites with fully-equipped kitchens, washers and dryers, dining rooms, large bedrooms with plenty of closet and storage space, living rooms with pull-out sofas; some suites offer a spa tub in the master bedroom. The perfect vacation home - away from home - for a weekend trip or an extended stay. ... more   less 
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Also Known As:
Wyndham Hotel Las Vegas
Grand Desert Las Vegas
Wyndham Las Vegas
Grand Desert Resort Las Vegas
Fairfield Resort Las Vegas
Las Vegas Wyndham
Fairfield Las Vegas Grand Desert

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