we were so looking forward to casino in new york they had some great slots, different than most casinos..planned on spending a fewhours there... first slot ...after playing a while went to get our ticket and go to another slot and we could not cash out! the entire casino there were service lights blinking! the systems went down and it took 40 minutes of just sitting at the machine waiting to be hand paid! now we had been in casinos where the systems wnt down and they were much more efficient/fast...by time we got our cash we were annoyed,but the girl who gave us the money was rude she could have at least smiled and said sorry about that! when we left all the lights were still flashing and people were just leaving their money in machines and leaving. this was our only dissappointment in Vegas and being from NY it made it sad!