I just spent a day at the Canyon Ranch SpaClub in Vegas. Canyon Ranch SpaClub is not a typical spa, it's a high end health club similar to the one where I am a member. It is a nice facility with easily over 200 lockers in the women's area and 80 plus treatment rooms (that should give you an idea of how many people are using this place) Also, if you use the workout facilities, you can use the spa areas as well...for a fee. I have been to many high end spas and my basic expectation of a spa is a serene environment for total relaxation, as well as talented professionals.
I arrived early to use the Aquavanna area prior to my treatments. There were so many women in the sauna, steam rooms, ice room and herbal room, people in the whirlpool and on the heated lounges (there are a total of 6), that I passed and decided to try them out after my treatments. I was disappointed, but had brought a book to read and relax, so I went to the lounge area. This is NOT a relaxation area, as it's called, because there were so many women talking it was unbelievable. There are 6 chaise - 3 on each side - and 3 double circular chaises in the back. All but one chaise was full when I got into this room about 40 minutes before my treatment. There are also a few sofas and chairs, but these too filled quickly with chatty ladies. All of the treatments begin on the hour and they come out yelling the name of the next guest. This goes on for about 10 minutes.
I was escorted to my first treatment, a massage, by Jolene. She has been there about 10 years and has been practicing for about 17 years. She was GREAT and very much a professional! After my massage, Jolene escorted me to the retail store and showed me a few of her favorite products. I asked her where I needed to go for my facial and she led me to another room (co-ed) with chairs and another noisy place to wait.
Tammy came and got me for my facial. She also seemed good, but I still have a sore spot on my face where she was a little too rough. Once my facial was complete, my skin felt rehydrated, and Tammy led me to the retail store, where she proceeded to try and sell me over $600 worth of product. I found myself at the register with an armful of items and promptly came to my senses and said thanks, but no thanks. The cashier seemed a little too concerned about who had been helping me, so I assume the spa professionals receive some type of commission for the products sold to their client.
I was left to head back to the women's locker room alone. I went back to the lounge and found the same situation of too many people, but decided to try everything out so I could review it. The heated lounge chairs in the Aquavanna are a nice touch, but they are molded and not super comfortable,but fun to try out. The steam room and sauna are typical and nothing really special. The ice room was a treat as was the herbal room. The showers were stocked with towels and shampoo, cond & wash, razors. The styling area has everything you need. Many women wore swimsuits and wrapped with towels, but it is a clothing optional area. There are places to get your own water, but I am used to spas that have someone bring me tea or water, etc. This service won't happen at Canyon Ranch Spa.
Get a massage from Jolene if you go. I personally won't be returning.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.