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“Good hotel, far from action”

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Palms Casino Resort
Ranked #63 of 263 Hotels in Las Vegas
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel, far from action”
Reviewed December 3, 2013

We had our entire bachelor party group stay at the Palms this year and the hotel was nice. The only negative is that it is far from the strip and you have to take a decent cab ride to get to all the action. Besides that I would recommend this hotel if you don't mind the distance.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
2 Thank Seun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (845)
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Scottsdale, Arizona
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 3, 2013

The Palms Hotel and Casino is about a couple of miles off the strip. The hotel has three towers. We booked a Studio room with a King bed in the Palms Place tower because the room configurations available in the other towers were a bit limited for our specific needs on a recent holiday weekend.

The room was reasonably priced. However, as with a number of Las Vegas properties, the Palms charges the always annoying daily “resort fee”. At the Palms, it is $20. So remember that the “deal” you may have found for a room at the Palms may not be as great a deal as you thought. While the hotel makes a good effort at disclosing the fee in advance, it is still irritating and gives the customer the feeling that the Palms is nickel-and-diming them.

As we pulled up to the hotel, I was told that I would have to park in the general parking lot even during check-in. A minor inconvenience, but still not the way it should be done while patrons are checking in. The young lady at the front desk (I believe her name was Estelle) was extraordinarily friendly and welcoming. I asked for a room with a view and she did not disappoint me. The room on the 30th floor had a phenomenal view of the entire strip.

The studio room was excellent and far exceeded our expectations for the price. This particular configuration is similar to a small efficiency apartment. It had a very contemporary design, large sleeping and sitting area, and featured a near full kitchen lacking only a conventional oven. Appliance fixtures and cabinet doors were stainless steel. The room and furnishings were spotless without signs of heavy wear and tear. The design of the bathroom was somewhat unique with a walk-in shower with a glass door leading to a separate whirlpool type tub. The bathroom design was mostly of marble with a frosted glass wall facing towards the bedroom. One drawback for some might be that the glass wall emits some light into the sleeping area during those middle of the night visits to the bathroom. Fortunately, the room designers seemed to have realized that and put the two sets of lights in the bathroom on dimmer switches. The shower was a rain type shower, but there was also a handheld type of head in the roomy shower area.

This entire room had a very up to date look, with dark wood closets and countertops, lots of mirrored surfaces, and faux hardwood flooring. Bedding and furnishings are comfortable and attractive, but not distinctive. Room amenities are current including two flat screen television sets that gave me, to the chagrin of my wife, the option of keeping up with scores of more than one football game. Gone were the “do not disturb” and “housekeeping” old-fashioned door hangers. They are replaced at the Palms with a state-of-the-art red light / green light system. And the honor bar has sensors under each product that let the honor bar police know when something has been moved. (Imagine how much it might cost each guest if the building is rattled by an earthquake!!)

As an aside, we did visit a couple of rooms in the Fantasy Tower where my son and some of our other friends had rooms. Those rooms were not as contemporary in design but are also quite nice and updated with large bathrooms with granite style counters, nice fixtures and furnishings. The advantage to staying in that tower was a much shorter walk to the Casino and other facilities than the Palms Place tower. Even with an airport style people mover, the Palms Place tower is about a five minute hike to the casino and main hotel area. There are however restaurants and drinking spots in the Palms Place tower.

The public areas of the property are quite nice. While the casino is not as large as some of the other properties in Las Vegas, it has an upscale feel to it. It was clean and bright, had nice traffic patterns, friendly bartenders and waitresses and all the gaming you could ask for. Cigarette smoke was not as obtrusive as in some casinos. Off of the casino area is a food court with plenty of options and a movie theatre.

Of course like most things in life, the Palms was not perfect. One persistent problem was that our smart phones did not work on the Palms wireless networks anywhere on the premises. This was despite the fact that the phones said that we were connected to the Palms networks. This problem was especially irritating because part of the $20 resort fee is supposedly for the hotels internet service.

Another drawback is that while many rooms like ours, have a balcony; don’t count on being able to use it. It was locked and not accessible. (Dear Palms: We promise not to throw things off the balcony or jump for that matter.)

One other small problem was that on the first night of the stay, two small bugs were on the floor near the entry door in our room. This is usually a huge deficiency. But in this case, after being quickly dispatched with a size 13 flip flop, there were no other sightings for the remainder of our four day stay. Our room was otherwise pristine.

The hotel comes close to receiving a 5 star review. Our room, the spectacular view, the staff, the casino and the restaurants that we tried all could certainly justify it. However, the resort fee, the network problem, the useless balcony and a bug or two reduces this review to 4 stars. Overall though, The Palms is definitely a place to consider staying if you don’t mind being, or are looking for, accomodations off the strip.

Room Tip: Consider that the Palms Place tower is a few minutes hike to the casino whereas the other towers are...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
3 Thank Bob-PHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenview, Illinois
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 2, 2013

So nice to be off the strip, way less crowds and excellent rates on video poker. Their restaurants are reasonable & excellent. They offer a free shuttle every half hour to the Forum at Caesars. Staff is extremely friendly and helpful.

Room Tip: All are great. Older rooms have been redone and are extremely comfortable.
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  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank LGerbs333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
Reviewed December 2, 2013

Pleasant experience. Average value for the $$$. $20 resort fee does not include many perks aside from use of the facilities. Most places I've stayed in 'Vegas have given me a free meal, slot play, or at least drinks. Nothing was offered.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VickieJean69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
1 review
Reviewed December 2, 2013

My daughter and I enjoyed our staying. Our suite was great. We loved the comfortable bed and pillows :) and the idea of having more than one TV is great. Perfect place for kids and family without the overwhelming crows

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
visgage
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 2, 2013

We overlooked the Gold Coast and had a great view of the city and a portion of the strip.
The windows were very large, and better yet they were very clean and you could see for miles and miles. The room was simple but very functional and comfortable with a very cool vibe.
Casino has very high ceilings which handle any smoke very well. The elevators were very fast and we waited very little coming and going. We had moved over from the Palms Place since it was not our cup of tea--it was a little dark and almost had a dank feel in the hallways getting to the room. Hot water in the Palms Place shower was marginal at best. The architects attempt at modernism was at the sacrifice of comfort in our opinion. The Palms Place is a rather long hike to the casino but they do have nice people movers. I will definitely be back to the Palms--they are doing things right!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank visgage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grover Beach, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 1, 2013

The rates extended during our stay was great. The hotel location is fine I like the friendly feeling and atmosphere. This year had the buffet for thanksgiving dinner. It was great. Last year we ate at Simons. Simons happy hour is not to be missed. We also used the spa services.

Room Tip: Last time had an end room, they are a little more roomy. We stayed in the ivory tower. Some family...
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  • Stayed November 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Missc745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palms Casino Resort

Property: Palms Casino Resort
Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Luxury Hotel in Las Vegas
#27 Casino Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Official Description (provided by the hotel):
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

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