Arrived early to check in. My room wasn't ready yet, which is understandable. Was offered an upgraded room in the Palms Place for an extra $33 a night. I agreed to this for the 1st night and was told if I wanted to move to my original room the next day, that won't be a problem! I was booked for 3 nights. Sure enough the next day came, went to the front desk to change rooms and was treated like some kind of a misfit! Was told the hotel is all booked! What about the room I was originally booked for (2 months prior)? I feel like I was suckered on paying for something I didn't even want! If that's the only room available for me, don't make me pay the upgrade fee! Not only is the Palms Place a block away from the casino and restaurants, the whole building is smoke-free and when you're 21 floors up and you want a smoke, that's a long haul to go outside! I didn't sign up for that and nobody gave a crap!
I will say, I thought overall the hotel was kept up really nice, my room was too fancy (not what I wanted) some of the staff was really good and some weren't. I was at the hotel mainly for a concert, The Pearl was Awesome and a great place to see a show! The food court at the palms really comes in handy, I believe McD's is open 24 hours. Nathan's only charges $6 bucks a hot dog! The cab ride from the airport was just shy of $30.00...I took a shuttle from the hotel to the airport for $7.00, It had 4 stops once you left the palms, thats the way to go! Ask a bell-hop. They are the friendliest employees at The Palms! I am still undecided if I'll ever stay at The Palms again just because of my unwanted expensive upgrade, we'll see?
- Official Description (provided by the hotel):
- Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more less
- Reservation Options:
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- Also Known As:
- The Palms Hotel Las Vegas
- The Palms Las Vegas
- Palms Las Vegas
- Playboy Hotel Las Vegas
- Palms Hotel Las Vegas
- Palms Casino