We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Believe the bad reviews”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palms Casino Resort
Ranked #73 of 264 Hotels in Las Vegas
Reviewed June 15, 2011

I must support "Not a 4 star" on June 1, 2011 and second that opinion. I can only believe the good reviews are young dumb travelers that don't know any better -- even the young staff don't know any better and think you are crazy to complain!!! The website rooms, if they exist, are not the majority. My room was circa holiday inn 1999; the resort fee doesn't include anything but drinks and worthless discounts. Internet $14, gym $20 or $30 depending on the facility -- the $20 gym is a joke - the $30 one in drift spa is cool. But overall, this place is not consistent. One corner cool and trendy and the other dumpy and dirty. Food satisfactory in that it provided sustenance and didn't give me food poisoning and except for the buffet, way way overpriced. The main unfortunate part is that management and staff just don't care because there a thousands of young drones and foreigners that want to stay here thinking it's cool. Someone needs to tell management it's not cool to be rude and not appreciate your customers!!!!

Room Tip: Go somewhere else
See more room tips
  • Stayed: June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank axfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,359)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,750 - 2,756 of 3,359 reviews

Reviewed June 15, 2011

I recently stayed at the palms place resort and I have to say that I was blown away. Don't let the location off of the strip turn you away from this hotel, it's actually a good thing (less crowded). I had a deal through living social for two nights and stayed in their studio suite. The room is a good size. It has a mini fridge with built in ice maker and mini bar. The tub is was big (jacuzzi style) and the bed was super comfortable. The customer service here is outstanding, they treat you like a VIP in every aspect. I've stayed in numerous hotels in Vegas and this hotel far surpassed my expectations. I would recommend this hotel to anyone.

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank USMC_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2011

My wife and I went for a long weekend get away and to experience Las Vegas. The Casino was very clean, not alot of gaming tables but had a lot of Poker and slot machines. The drink service was sort of slow at the machines and the restaurants food was overpriced and not that great, The clientelle wandering around the hotel was on the youngerside, under 30. The service from check in to check out was nothing out of the ordinary. Average at best. We had a great time and there a lot of amenties at the hotel but don't go with high expecations of fantastic service because you will not get the WOW.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ncshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

We stayed here for 1 night on our way home. We got a really good rate on the room and we had good luck at the machines for the first time in my life. Yes, this is a younger crowd.. but we are in our early 40's and had a great time. It was a sunday night, so not as crowded as a weekend night. The room was nice. We used to stay at RIO down the street but got bored there, so we're looking for a new place and this may be it. not sure.. we"ll have to see what kind of rewards club they have. Love the fact that there's a food court and movie theather right there. Only negative is the location.. its not within walking distance to anything, but I guess they have a shuttle to take you over to the strip. And the pool closed at 6pm, which we wanted to use since we'd been flying all day but it was too late, and had to leave early the next morning. I think I would definitly stay here again.. I've heard the locals like it since they have loose machines.. and I can say.. they are much better than some of the other places I've stayed in Las Vegas. Didnt come home with extra money but we had fun while there which is all I really care about anyway.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Northcarolinapuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

Noisy, Noisy, noisy!!! First room assigned had continuus Bass Beat, returned to front desk ,. asked for different room ,was informed ALL the rooms were noisy! Given a differnt room which had no bass, just sirens throghout the night. We ate at their upscale Italian restaurant, BIG diappointment! So noisy and dark! Had to ask for a penlight to read the menu, then shout to our order to our waiter. Converstion was impossible. Food was overpriced Service okay. Location not the best, even the airport shuttle charges more to take you there than on the strip. We used the city bus and the duece to get around. Will NEVER stay at the Palms again!

  • Stayed: May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank terrie4812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

My wife and I - who are in our 40's and 50's respectively - picked the Palms for a couples getaway with a bit of apprehension due to its "20's party scene" reputation. We were there on a Monday-Thursday stay when the hotel was significantly less than capacity, but for that or whatever other reason we were treated with a level of hospitality that I have never seen at other Vegas hotels and rarely anywhere else. The staff seemed genuinely pleased we were there and happy to serve us, beginning upon arrival with the bartender in the Blue Agave bar who kindly informed us that our designer margaritas ($16 apiece) along with anything else would be comped so long as we put $20 in the video poker machine and played at $1/hand. So we had a great margarita and actually won a few bucks in the process!

This kind of friendly service was also experienced at the front desk, other casino bars and most especially at the pool, which is a real plus for the Palms.

In general, at least by Vegas standards, the hotel had a real boutique feel with the added benefit of lower table minimums than Strip counterparts! I could see that perhaps on weekends the young singles scene could get a bit annoying for older guests, but My wife and I can't say enough good things about our experience!

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank bravos66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2011

I webt to vegas to celebrate my graduation I webt to three different hotels before landing at the palms. I was upgraded to a 1000 a night suite for 189 it MADE my trip! The clubs were awesome food was great ESP the restaurant open 24 hours so when you gor how late a burger awaited. I highly recommend the palms off the strip but a full venue with no reason to leave!!!!

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Cali507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Las Vegas hotels
0.3 mi away
Palms Place Hotel and Spa
Palms Place Hotel and Spa
#84 of 264 in Las Vegas
2,459 reviews
2.3 mi away
Hard Rock Hotel and Casino Las Vegas
2.4 mi away
Renaissance Las Vegas Hotel
Renaissance Las Vegas Hotel
#71 of 264 in Las Vegas
1,705 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Gold Coast Hotel and Casino
Gold Coast Hotel and Casino
#74 of 264 in Las Vegas
1,741 reviews
1.3 mi away
Planet Hollywood Resort & Casino
0.9 mi away
The Orleans Hotel & Casino
The Orleans Hotel & Casino
#57 of 264 in Las Vegas
6,028 reviews
Show Prices
Show Prices
Show Prices

Been to Palms Casino Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
Price Range: $74 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Official Description (provided by the hotel):
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Hotwire, Priceline, Travelocity, Orbitz, getaroom.com, Vegas.com and HotelsClick so you can book your Palms Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing