The hotel is great, awesome view of the city and it is truly a 4.5 star hotel. This was previously a planet Hollywood hotel, but Hilton bought it. They are still transitioning to the Hilton service and vision. The rooms are very clean, but found a few dirty dishes when we got to our room.
The location is awesome, it is next to the center strip mall and everything is pretty close.
The service is HORRIBLE!!! I was repeatedly told that you can't do this because you are not an owner or this service is only for owners. In addition, all the staff EXPECTS huge tips every time. If you don't give them any they will treat you like crap.
In conclusion, if you have a lot of cash or you are an owner of this time share, then expect a great stay. Otherwise, stay away from this place.
- Official Description (provided by the hotel):
- Ideally located in the heart of the most desirable location in Las Vegas, Elara by Hilton Grand Vacations provides an unrivaled resort setting. Towering over the center of the Las Vegas strip, the sleek 52-story tower is adjacent to the Planet Hollywood Resort & Casino complex and offers adjoining access to the 170+ shops and restaurants in the Miracle Mile. Just across the street, find the Cosmopolitan of Las Vegas and City Center to experience the best of Las Vegas. The hotel is also conveniently located to the I-15 freeway and only four miles from McCarran International Airport, Las Vegas Executive Air Terminal and Signature Flight Support. ... more less
- Reservation Options:
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- Also Known As:
- Planet Hollywood Towers Hotel Las Vegas