I do not recommend this tour/company to anyone. STAY AWAY!!!!!!! I did the california tour from las vegas. We were to be picked up between 6:00 am and 6:20 am at New York/New York North Tour Entrance on August 29, 2013. At 6:25 am, I called the office to inform them that I'm still waiting to be picked up. The office stated they would call me back. They called me back in five minutes to indicate that the bus driver is 5 minutes away. At 7:15 am, still waiting, called back to cancel the tour and get a refund. the representative stated they should be there any minute. They did arrive about 5 minutes later. The excuse they gave was that they had alot of people to pick up. Because they were over an hour late on everyones pickup, the amount of time on each stop in LA/Beverly HIlls was shortened sufficiently. For example, the stop to the santa monica pier was to be over an hour long, we stayed for only 40 minutes. At the dolby/kodak theatre, we were to be there for 1 hour. We were there for only 25-30 minutes. On rodeo drive, we were to take an hour (1) tour, ended up being only 30 minutes long, We were also suppose to take a tour of celebrities homes, that was not done at all. We went down sunset blvd, hollywood blvd very quickly. also, went to the Hollywood sign, were there for twenty minutes, then headed back to Las Vegas. The Tour Guide Gabrielle, was not the greatest tour guide. She mainly spoke about las vegas and its history. I was upset because I did not take the las vegas tour. I did not want to know about the history of las vegas. I took the tour of los Angeles/beverly hills tour. I wanted informative information about los angeles/beverly hills and its history. Also, quality tours provided false advertisement when it came to their shuttle buses. Quality tours advertised luxurious air conditioned shuttle buses. This is not true. The shuttle bus was about 20 yrs old, air condition was not working property, the seats were uncomfortable, you sat so close to the person next to you, you had no space to sit comfortably. I along with other people on the tour were complaining. no one on the tour was happy. other people on the tour were going to file complaints against the company regarding this tour.
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