My partner and I just finished a four night stay. What a disaster! We arrived late on our first night (around midnight) and were told that our room still wasn't ready. The hotel suggested that we have comp drinks in the lounge while we waited. After waiting 30 minutes for our first round of drinks, it was last call. We ended up waiting an hour and a half for our room to be cleaned up, 9 hours after check in time!
On a positive note, the room was beautiful! Great bed and linens, large bathroom with a soaker tub and a large standing shower. Although it has a small kitchenette, don't expect anything stocked aside from coffee mugs. It would have been nice to have at least a couple plates and some utensils. The pool and spa are great! Nice and small compared to a lot of the other Vegas properties.
On our third night, the fire alarm went off at 2:00 AM and they evacuated the entire hotel. It was a mess and we did not receive any clear communication from the hotel on what was going on. My partner and I noticed that the fire alarm strobe lights in the hotel had turned off, which was the only signal that we had that we could go back in. About 30 minutes after we were back in the room, the management got on the PA system to say that the alarm had been resolved, waking us back up again. There were a total of eight such announcements, we didn't get back to sleep until 4:00 AM.
The hotel's response to each issue was lukewarm at best. With the room not being ready, I had to search out a manager to speak with. We agreed that a couples massage would be a good way to resolve the issue (unfortunately, they ended up booking us separately). With the evacuation, the hotel was still trying to figure out why the alarm went off and they were not providing any immediate compensation for the issue. Apparently they are working on a package for all the guests at the time. I would assume that this would be a discount on staying there again, which I have no plans to do.
- Official Description (provided by the hotel):
- Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Prestigia, Travelocity, Despegar.com, Priceline and Jetsetter so you can book your Vdara Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Vdara Hotel And Spa
- Vdara Hotel Las Vegas