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“Some kinks still need to be worked out”
Review of Vdara Hotel & Spa

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Vdara Hotel & Spa
Ranked #11 of 262 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersPlatinum level
PA
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Some kinks still need to be worked out”
Reviewed April 21, 2010

It took 4 sets of room keys and a new battery inthe door lock before we could access our room (about 40 mins). When I called the front desk from the house phone at the end of the hall (to complain about the second set of keys not working) I was automatically connected to the ARIA twice !!!! Frustrating way to start our vacation .

Housekeeping was a bit hit or miss - some days no clean coffee cups or bar soap and other days fine . The "scent "was a pleasant touch when we first arrived but got to us after a few days . Reminded me of my grandmother's "White Shoulders " perfume.
Every one of the staff we encountered were friendly and helpful.
Be prepared to walk . This hotel is set back from everything but the Aria next door.
Overall we enjoyed our stay but will try something different next time .

  • Stayed April 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lollipopPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Los Angeles, California
Level 4 Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 19, 2010

I really wanted to like Vdara, because I love suite hotels and have been staying at theHotel and the Venetian in the past so I wanted something new. Well the bottom line is theHotel is still MUCH better than Vdara (and I had a City Suite room, not the cheapy room). And I compare the two because when I made my reservations theHotel and Vdara were exactly the same price, and I suspect they would be most other dates as well.

Frankly Vdara feels like a Courtyard by Marriott room with a few extra $$, whereas theHotel is actually a luxury hotel.
Where does theHotel outshine Vdara:
1) Location - Vdara is really in the back alley of CityCenter, very long walk to anything. theHotel being attached to Mandalay and the tram there is pretty well located.
2) Rooms - theHotel just feels a lot classier; and there are touches like the desk chair at theHotel is a real desk chair, at Vdara they cheaped out and just put another side chair from their tables - it doesn't have proper support or any height adjustment.
3) Bathroom - TV in the bathroom at theHotel and the tub is significantly larger at theHotel as well. Plus the washbasin and shower are larger as well, and the toilet has a door at theHotel, not at Vdara.
4) Room organization and layout is just a lot better at theHotel as well, and theHotel gives you an extra 1/2 bath, not at Vdara except the most expensive suites.
5) Gym is really a 'workout room' at Vdara - no freeweights, it's very small and ill-equipped.
6) Pool at Vdara is also weak in comparison.

Ok the one group I'd pick Vdara for is families - as my room has a (cheap) table for four and a washer/dryer - so for them it's better. But for anyone else - go to theHotel for the same $$. I wish I did.

  • Stayed March 2010, traveled as a couple
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Helpful?
6 Thank SeasonedTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veglifo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2010

If you are wanting a Vegas hotel that is clean, smells great, quiet, and modern, then Vdara is it. My partner and I are very much into boutique hotels and one thing that sets Vdara apart from other upscale Vegas hotels is that all the rooms are suites. We stayed in a Deluxe suite on the 14th floor with views of the Bellagio, Rio, and the Palms, and mountain landscape in the background. I was hoping for a suite on a higher floor, but once we got into the room we were so happy there we didn't bother moving. I loved that there was a kitchen, just a nice staging area that made the place more spacious. And the windows running the length of the room were spectacular, loved watching the city breathe from our amazingly comfortable bed. The bathroom is great as well, housekeeping always gave us plenty of towels and toiletries.

Everyone working there I found to be very helpful and friendly. We had breakfast at Silk Road almost every morning and the food was delicious and beautifully arranged. There is a hallway leading to the Bellagio, and the new Aria hotel is across from the front entrance, so entertainment is always close at hand. Vdara is not directly on the strip, so we found that going out through Crystals, part of the CityCenter, was the best way to get to the strip, right across from Planet Hollywood. Taking the very frequent tram between Bellagio and Monte Carlo with stops in between was great as well.

The pool is heated and huge fluffy towels are among the ample deck loungers. It was very quiet when we were at the pool, just the way I want my lounging space. This hotel is not for the wild and crazy, rather for the fun and fabulous who want their space to be relaxing, but can easily find a party nearby. Eat at the Aria hotel, lots of new and wonderful restaurants that are very close by.

The CityCenter complex is spectacular and modern. I will be returning to Vdara, and look forward to seeing the new developments at Crystals and the other buildings in the compund.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veglifo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 16, 2010

This hotel does not have a casino and is non smoking, the perfect place for me when I go to Vegas. Don’t get me wrong, I love to gamble and love casinos; however I like to go back to a nice, quiet, smoke free area to sleep.

The staff at the front desk looks like they should be working as supermodels. They are very sweet and friendly.

The rooms are very spacious and clean. The floor plan is very convenient by separating the kitchen, from the living room, and the bedroom.

The views from the upper floors are breath taking; we were on the 54 floor overlooking the Bellagio fountains.

I would stay here again.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Conk99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level 5 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 14, 2010

I travelled here for a girl's getaway with my best friend. She suggested this hotel because the price was good when we bought our package in October, and it was new! We figured it would a great opportunity to try a new Vegas hotel. I knew very little about it before I went, besides some of the comments from reviews I read here.

First thing I noticed that it is set quite far back from the strip. It is connected to the Bellagio which you have to walk all the way through to get to the strip, and there's also a tram that stops at Aria and the Monte Carlo. Bring comfortable shoes or be prepared to cab it everywhere. I read something on here about the hotel smells amazing, and it really is true. They pump in this scent that is VERY noticeable, I liked it. Not sure it would be to everyone's taste.

The hotel is very much a hotel, not set up for the bar or casino crowd (which is what we were going for this time around). The one bar/lounge they have is pretty small but open and has a seating area outside that's very cozy looking. It wasn't very busy ever, despite the hotel being sold out when we were there. Didn't try the restaurant, only because there were other places I really wanted to go to.

On arrival, we were upgraded to a bigger suite since all the regular rooms had been sold out to people booking a special package deal they were offering. Nice! The suite was huge and beautiful, on the 45th floor with a pretty nice view. It had a kitchen, dining room, two bathrooms, a washer and dryer, separate bedroom. Bathroom had a massive soaker tub. Decor was contemporary and tasteful. The room smelled new.

My complaints are not huge but they impacted me. This was an expensive room, and there were NO TOWELS anywhere in the suite, in either bathroom. We had to call down to get them, and they only put them in the main bathroom on the second day, and finally put a hand towel in the second bathroom the day before we left. The microwave had food in it. We couldn't get through to the spa for three days even though they were open from 6 am to 9 pm. Couldn't get through to housekeeping or the front desk at midnight when we needed extra bedding for the pull out. There is no place in the hotel to go grab a coffee or a snack or even a magazine late at night, which I'm used to in most hotels. I'd have to take a ten minute walk over to the Bellagio.

All the staff we talked to were very pleasant, friendly, and helpful. They seemed genuinely interested in making our stay great. I was a little disappointed to be told that we had trouble reaching the spa, front deak and housekeeping because they were "fully booked and the level of service this week has been substandard." Wasn't sure what to say to that!

I would say it's a nice place to stay if you want to avoid crowds and the bar/casino atmosphere. It's very quiet here. I wouldn't stay again because I thought it was a little too far from the strip and was missing some of the amenities I like to have close by when I stay in Vegas. They were really just bordering on a four star in my opinion.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van Nuys, California
1 review
Reviewed April 14, 2010

We arrived on Sunday at 1:30 and went straight to check in. They let us check in early even though check in was at 3. I asked for a room with a view of the Bellagio fountains and got it with no problems. I also asked for champagne glasses and coffee mugs at this time and they were provided to us within 5 minutes of arriving at our room. The room was on the 51st floor with an AMAZING view, my fiancés was awe struck by the room. As others have said beautiful robes and slippers were provided and the bed was VERY comfortable as long as you like soft beds. The bathroom was beautiful and we had none of those water pressure issues stated by other guests. I must also add the tub was great for soaking and was just the right size.

We called for turn down service the first day and left the room for a few hours. They did a beautiful job setting up the room gave us water with a glass on each night stand, put the slippers right next to each side of the bed and even organized my fiancés make up in the bathroom. On the second day we gave room service a small tip and a note asking for coffee, they provided us with four coffee pods and four waters instead of the two we are suppose to get.

We used the concierge service a few times and she was nothing but great and was willing to go well out of her way to make us happy.
In regards to the distance from the strip I think people need to stop complaining so much, it’s not bad AT ALL actually I think it’s easier to get around than other hotels. Last year we stayed at the Paris hotel and did more walking and saw less than with Vdara. The walk to the Bellagio is less than 5 minutes and VERY convenient and Aria is just as close. If you take the tram to the Monte Carlo it gives you fast access to MGM, New York New York and whatnot.

The ONLY negative I could think of is that the room is dark at night due to lack of lighting but I have a feeling that is due to their strive to be energy efficient and not that big a deal.

Don’t listen to people complaining about petty things. You will have a good time is you stay here and everything is beautifully done. If you want excellence and won’t accept VERY MINOR problems go pay 3x more for a room and stay at the Wynn. For the price you can’t get anything better in Las Vegas.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweettalkinplaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed April 14, 2010

I chose the Vdara because it was new and wanted to stay someplace different, and the intro pricing was great! When I booked it wasn't open yet, so I didn't really know what to expect. Once it opened and people starting putting reviews up I was a little concerned after reading all the negative reviews. That being said, I have to agree, the Vdara is a beautiful hotel, the rooms are modern and clean, the kitchenette is a great feature, the bathrooms are nice, and the bed is comfortable, however... there are some flaws that need to be fixed.
When we arrived at the hotel the bell man got the doors for us and took our bags, then we went to the front desk and the check in went smoothly and they even gave us a free upgrade! Good start. Went up to our suite and it was gorgeous, we had a beautiful kitchen, which was a HUGE plus, having the fridge and the microwave was convenient, especially for left-overs. Called down to the bell desk, they brought up the bags right away. Then, when looking around the room, we noticed we didn't have any towels or soap, lotions, etc. Called down to house keeping and they said they would bring some stuff up. Also, noticed the toilet hadn't been flushed either, which was gross, there were drink rings on the glass tables and the microwave hadn't been cleaned inside, so it really wasn't perfect. Then we left the hotel. Came back to the room and we had our towels and a plastic bag on the counter with our soaps and stuff, as opposed to having it set out. We then called down to housekeeping to have the sofa bed made up, but there was no answer, so we called down to the front desk, no answer there either. Tried a couple more times, no luck, so we used some of the bedding from the other bed. We were able to get ahold of them the next day to ask them to make up the sofa bed, which they did for the rest of our stay. On our second to last day, we tried to call the spa to book massages for our last day, but there was no answer, we tried to go down to the spa in person, but didn't make it before closing, so we didn't get to try out the spa, which was more frustrating than anything. When we checked out we mentioned it to the front desk clerk and she said the hotel was booked to capacity, so their service standards were falling short.
As far as location goes, it's not bad, the tram to the Monte Carlo is convenient and walking to the Bellagio is good to. The only problem is there isn't a coffee shop or convenience store at the hotel at all, so you have to go pretty far to get something like a pop or tylenol.
Overall, it was a great hotel to stay at and would consider staying there again once they've been open longer and hopefully have fixed some of the issues.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank i_m_good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vdara Hotel & Spa

Property: Vdara Hotel & Spa
Address: 2600 W. Harmon Avenue, Las Vegas, NV 89158-4538
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Las Vegas
#5 Business Hotel in Las Vegas
#8 Romantic Hotel in Las Vegas
#9 Spa Hotel in Las Vegas
#10 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Vdara Hotel & Spa 3.5*
Number of rooms: 1495
Official Description (provided by the hotel):
Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more   less 
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Also Known As:
Vdara Hotel And Spa
Vdara Hotel Las Vegas

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