Spent two weeks last year and another two weeks this year .Last year my review stated that there was just something missing in the service .This year I still feel the same .We had booked three suites for 14 nights .When we arrived two of the suites had a poor view ,now if it had been for two nights then yes I could have let it go but two weeks is another story .Well we requested well in advance to have a good view of the balagio fountains and on arrival we were on the other side of the building .We were told that the hotel was 100 % full to try the following day for a change .Several days later still in the same room poor view ,then to be taken to a room the stunk of fried fish .Eventually spoke with a lovely young man by the name of Kenndell and he fixed us out .so for three days we lived from a suitcase not ideal when on vacation .We were offered $75 to spent in the hotel as compensation for our troubles ...now $75 in vdara really can't buy you very much .Any way spoke to the manager and explained that we were not pleased and felt more could have been done .Austin the manager then agreed and we recieved $200 in room credit .If their communication between staff had been better this wouldn't have happened in the first place .The Vdara is in a great spot on the strip but requires a little more attention to detail .The pool area was very busy and at times became very untidy .James at the pool was great always smiling .At one point the lifeguard informed me that I could use my vapour cig at the pool ,I explained that the vapour was actually water based and was told I would only encourage smokers to light up at the pool ...give me a break .If I had a wish it would be to place the Trump in the Vdara location and that would make for an ideal hotel .Sorry if I sound negative but it's all about honesty on trip advisor.
- Official Description (provided by the hotel):
- Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more less
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- Also Known As:
- Vdara Hotel And Spa
- Vdara Hotel Las Vegas