Let me start this review by saying that my husband and I are not gamblers and we're definitely not smokers.
We went to Las Vegas because it is an easy direct flight, we wanted to see a show, there are excellent restaurants, and the shopping is fabulous.
Given these parameters and our expectations of luxury hotels, I think that there are probably only two hotels to choose from in Las Vegas for those of similar tastes--the Mandarin Oriental or the Four Seasons. We usually stay at Four Seasons hotels elsewhere but chose the Mandarin Oriental due to the superlative reviews it receives and the fact that it is newer and NOT in a casino (which the Four Seasons is with regard to the Mandalay Bay).
We were not disappointed with the Mandarin Oriental. The level of service, from the bell hops to the front desk to the bistro restaurant to the concierge to the spa, was excellent throughout. It's even more impressive due to the high volume of guests they receive in Las Vegas, and let's be honest, a reasonable portion of the people that visit Las Vegas are a bit "unusual" to say the least. The fact that they are able to maintain such a high level of service in a chaotic, transient city is extremely impressive.
We dined at Mozen Bistro every morning for breakfast or had room service. The breakfast was fabulous. Room service was prompt each morning and well done. if you have a suite, room service is the way to go as you have a wonderful people-watching perch over the strip while you eat.
We stayed in a Cityscape Suite which was a good value since the fourth night was free. You'll see by the photos that I attached that we had great views. The bathroom was something out of Architectural Digest magazine.
I highly recommend getting a spa treatment and arriving at least an hour early to take advantage of the facilities which overlook the strip. I booked the 2 hour package which allowed me to customize a massage, scrub, and mini facial. The masseuse was out of this world.
Before we arrived, I corresponded via e-mail with a concierge, Debbie D., who was extremely responsive and helpful. She got us perfect seats to KA and provided good feedback.
If you're a high-end shopper, the proximity of the Mandarin to the Crystals shopping mall (e.g. Gucci, largest Prada in North America, etc.) is wonderful. You can easily never leave the Mandarin Oriental, Aria, Crystals, and Cosmopolitan area of the strip as these hotels seemed the most new, fresh, and had the best selection of restaurants.
We visited the Four Seasons at the Mandalay Bay on our last day to just make sure that we had made the right decision. There is no question--while the Four Seasons is nice, the Mandarin Oriental is SO much better, chic, and modern. And, the Mandarin Oriental is in a far better location in the middle of the strip.
- Official Description (provided by the hotel):
- Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more less
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- Also Known As:
- Mandarin Oriental, Las Vegas Hotel Las Vegas