I'd echo pretty much everything I've read amongst the other trip reports.
The hotel is a nice escape from the madness that surrounds it. The rooms are well appointed, the beds are very comfortable.
I would certainly recommend it and stay again.
Minor faults (in my opinion):
Charging $7 for a small bottle of water in the room, and then providing a complimentary bottle with the turn down service, I just can't understand that logic. Include it all in the price - it would create a much more favourable impression.
There aren't really any public seating areas, other than the small space adjacent to the lobby, where you almost feel obliged to buy a drink.
As mentioned previously by someone - the toiletries appeared to have been used by someone else, before me. I don't really like waste, but that seemed really odd, and cheap!
The lobby being on the top floor is just odd. The view isn't great in the daytime, and is ok when the neon gets switched on in the evening. It's just a nuisance to have to make a two elevator trip to get in and out of the building.
Then I have a word of warning - the beds are built on sturdy wooden plinths, which project wide of the mattress. During the night I managed to crash my foot against it, and as a result incurred severe bruising to my small toe. I then found it difficult to wear shoes and this hampered me walking around Vegas for a couple of days. It was very annoying. My own fault? Mmmm.... I would be surprised if others hadn't done the same. Watch out for that anyhow.
That problem did however, provide the opportunity for a member of staff to show some great customer service. I returned to my room after breakfast to find it being made up. I asked for some ice, and explained I had a problem with my foot, but didn't say why. The room attendant went away to fill the ice bucket, but also came back with two plastic bags full of ice for me to make a compress. It showed great initiative and was much appreciated.
Having walked around some of the public area at other strip resorts I have no doubt that if I return to Vegas I will stay at the MO again
- Official Description (provided by the hotel):
- Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more less
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- Also Known As:
- Mandarin Oriental, Las Vegas Hotel Las Vegas