I stayed at the MO-LV for 3 nights during Xmas 2011 for a family reunion. At that time, it was Tripadvisor's top rated hotel in Las Vegas and as far as I can tell - the most expensive hotel in Las Vegas as well. For that reason, I'm going to be extra-picky in my review.
There's no casino at this hotel, so it's very quiet, almost too quiet in the public spaces. There's only 2 restaurants in the hotel - the fine-dining restaurant for dinner and the more casual place for breakfast/lunch/dinner. That's in contrast to the other big hotels in town with ~10 restaurants.
The bell-hops are very friendly and were good at answering my questions. A downside is that there is no self-parking at this hotel, only at the adjacent Aria hotel. Another negative is that that the only car entrances are on the strip so you'll be stuck in traffic for at least a couple of blocks. There are no car entrances on the side streets. The ground level entrance only has a small sitting area and the elevators to the main lobby on the 23rd floor.
When you get out of the elevator, you face a dramatic ground to ceiling geometric wall installation. The main lobby on the 23rd floor has a nice view of the strip, but its also not large. There are a few sitting areas between the check-in area and their cocktail lounge. They serve you a cup of special tea during check-in. The tea was tasty but I felt the service wasn't particularly engaging. The guest rooms are actually below the lobby so you take another elevator down to your room. That's one negative - to get outside you need to take 2 elevators - one up to the lobby & then another down to ground level.
I got a standard room with a view of the strip.The view was so-so, it was definitely of the strip - looking at the Crystals mall, Paris Hotel & Planet Hollywood hotel. But it wasn't facing the more interesting spectacles like Bellagio or Treasure Island.
As expected, it's a very nice room with high-tech controls for the lights, drapery, weather information, room bills, etc. - on the touch-screen pad next to the bed and the flat-panel TV. The decor is in dark wood, creme colored wallpaper and cocoa-colored fabrics. The headboard of the bed was this curtain made of jade-like pieces. Neat. The bed was very comfortable. There are nice robes & slippers, as expected of an Asian-influenced hotel. The flat-panel TV had a lot of HD channels which is good. Below the TV is both a stocked mini-bar as well as a stocked mini-fridge. Two sides of booze.
The bathroom was even better done with beige striped marble used through-out. A large soaking tub in the middle, dual vanity sinks, the shower & toliet behind their own glass doors. There's the obligatory small TV in the mirror. One trend that I wish would go away are the peek-a-boo windows which allow somebody in the bedroom to look into the bathroom.
The bathroom was of good size, while the bedroom size was just average, which is to say smaller than I expected for the price. Again, this is the most expensive hotel in Las Vegas, so I expected more.
By the front of the door are the closets and an alcove for you to open your luggage. A very fancy gimmick is that the extra pillows are in beautiful Japanese-style boxes. There's large safe in one of the drawers here.
The neatest thing in the room was what they called the "valet closet". This was a small closet in which the room service person could place items into your room from OUTSIDE in the hallway through a separate locked valet door. Through this valet door they could place new towels or your dry-cleaning without entering your room. Super cool, I hate having to wait for somebody to come to the room!
Another cool thing is that when I opened the front door for the first time, the window drapes opened automatically to show me the view of the strip. Unfortunately I didn't check if that could be programmed to happen every time I walked into the room.
But there were slight disappointments as well:
* bedroom smaller than I expected
* the view was only OK
* the front desk service was nothing special
* no self-parking
Competent 5-star hotel, but it didn't blow my socks off...
- Official Description (provided by the hotel):
- Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more less
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- Also Known As:
- Mandarin Oriental, Las Vegas Hotel Las Vegas