My husband and I took the tour on "Let's Go" in October. We were picked up at our hotel, which was very nice, but once we boarded the bus things went downhill. We got on the bus and drove down to the end of the circle and were told that we had to board another bus. (Why did we have to get on the first bus to drive 50 feet?) The bus driver was nice and very knowledgeable, but he had a terrible cough so we had to listen to him coughing on the long drive there and back. Also, the DVD player didn't work and he was spending more time with his eyes on the dvd player trying to get it to work than he did on the road. There was also a woman who received a phone call on her cell and decided to have a very lengthy conversation with whomever. (She ignored the instructions not to use cell phones or if necessary keep it to a minimum. The wheel chair lift didn't work on the return ride, so they had to carry her in. Then to top it off, there was a young lady who became sick and was throwing up in a plastic bag. The best part of the tour was when we were alone and walking around and viewing the beauty of the canyon.