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Embassy Suites by Hilton Convention Center Las Vegas
Ranked #90 of 264 Hotels in Las Vegas
Colorado
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Average”
3 of 5 bubbles Reviewed October 18, 2012

We were here for a convention and then stayed on longer for vacation. So work and fun.

The good:
The rooms are nice and big and the beds are comfy. We loved the fridge helped us save some money buy making our own lunches.
The gym was very good, well maintained and updated. The work out machines even had all their own tvs.
The breakfast was included which i always love and it was very good. Never had to wait in a long line for the omelettes.
There is no smoking at the hotel, which in Las Vegas is priceless since they allow people to smoke everywhere and I hate smoke.
They comped our Internet, but honestly all Internet should be included at hotels todya, but that is not their fault that is the company policy that needs to change.
There is No gambling at the hotel, which is again great when you have spent all day on the strip.

The bad:
The pool sucks... esp when you compare it to anything else in Las Vegas.
You are not in walking distance of really anything including the strip and the covention area. So we had to drive everywhere. But they do have shuttles we just can't comment on them since we did not use them.
If you plan on useing a taxi plan on adding at least 15 mins to 1/2 hour on your trip because you had to call for the taxis to come. Most other hotels in las Vegas the taxis are waiting outside the hotel to show up so that was a bit of pain, but not a deal beaker.
There is no real security where you park you car. Your not is the nice part of town so it would be great if they could put up security cameras.

Would I recommend this hotel again... I would tell people it is average but compared to the hilton grand vacation hotel we stayed at last time that is behind the flamingo it does not compare. That had easier access to the convention area because it was on the monorail and you could walk to the strip and it had a great pool. But if your staying on Hilton points this is the best option because that other hilton does not accept it anymore...

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gabgab13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene R, General Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review, April 27, 2013
Thank you for taking the time to write a review about your recent stay at our hotel, and we appreciate the kind words regarding our staff and hotel. We sincerely appreciate your feedback and we are very sorry fpr the problems you experienced with the local taxi companies. Guest comfort and safety are our top priorities and take appropriate security measures to ensure the safety of our guests. The hotel has security cameras both inside and outside the hotel, including the parking lot. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We hope you will consider staying with us in the future. Rene Ramos, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,400 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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greendale, wi
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed October 15, 2012

We stayed at this property and were put in room 401 in the front of the hotel. The breakfasts were good (cooked to order if wanted - the pancakes were not good- precooked) and the manager's reception was nice with limited snacks (these were fine), but the room's hot water did not get hot unless run for 7 minutes. Maintenance told us that the boiler was at the other end of the building. So much for green policy when you have to "waste" 7 minutes of water to get the hot stuff from the faucet. And this happened every day we were there. Upon check out the desk clerk, after hearing our plight, had the gall to tell us that it would be better the next time we stay there. Well, we will not stay there again.

Room Tip: Maybei if you get a room next to the hot water boiler, it will be good.
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  • Stayed October 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gturay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene R, General Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review, April 27, 2013
I am very sorry we were not able to provide you with the quality of service you deserve. The maintenance issues you experienced during your stay is not typical of our hotel and we are sorry for any inconvenience. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance. Best regards, Rene Ramos General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 14, 2012

We have stayed at many Embasssy Suites. This one is just like most of them. Two room suites with a dark living room as it opens to the atrium instead of outside. We chose this hotel because it was non smoking, not on the strip, and close to the LVH where my husband had a conference.

This location had a smaller breakfast buffet than some other ES locations, but the food was good and a nice perk. We also ordered room service and ate lunch at the restaraunt. The sandwiches we had were very good. Free and easy parking- no large parking garage.

Two negatives- 1. the sheets were extremely rough...as in like sandpaper rough..and we aren't overly picky. 2. the tile floor and especially the tile baseboard in the bathroom needed to be scrubbed with a scrub brush. There were black marks all over the baseboard. It needed a good scrubbing, not just a quick mop job.

After leaving this ES, we vacationed in Arizona and returned to Vegas for two nights before flying home. For the last two nights, we stayed at the Hilton Grand Vacations club near The Stratosphere. Even though we had to pay $8 a day for parking and had no breakfast included, I would stay there again over ES. We had a one bedroom updated contemporary apartment with an in unit washer and dryer for less $$$. The only thing that ES had over the Vacation Club was the free breakfast and easier parking.

We do not own a time share and would never buy a time share and did not have to sit through a presentation to stay at the Hilton Vacation Club.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LSUalum87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene R, General Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review, April 27, 2013
Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay and we apologize for the housekeeping problems you encountered. This is not typicaly our hotel or staff. We assure you that if you give us another opportunity to show you the quality stay and service you deserve in the future, you won't be disappointed. Rene Ramos, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 14, 2012 via mobile

I stayed here on my recent trip to Vegas. I wanted to be near the Strip but not on the Strip. This hotel had all that I was looking for, free breakfast, free Internet, clean quiet room, and great service. I will definitely stay here again. Shapree and Angie at the front desk were really great. Being out of town i was glad to talk with them about where to go for dinner and if they recommend a cab or walking. Great service. Thanks

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mangafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed October 11, 2012

I was in Las Vegas for a convention and this was our hotel for the duration. The hotel is showing its age and needs a good scrubbing, some updating for the rooms, and more attention to the maid staff.

The rooms were spacious and had multiple TVs, they were quiet throughout the night. Cleanliness was what suffered in the room as the beds and the bathroom were not up to Hilton standards. The drains ran a bit slow and on my last morning I had no hot water, which was not welcome at 4:00 a.m. Several of my coworkers mentioned that their rooms did not get cleaned during their stay.

If you are looking for convenience for a conference, this isn't an awful selection, but I would explore your options before signing up.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TwoOhTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene R, General Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review, October 12, 2012
Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay for a convention in our area and we apologize for the housekeeping problems you encountered. We have addressed the siiues with our housekeeping staff they they will do a better job of observing the details of each room moving ofrward. Our maintenance team has looked into the water issue experienced and assures us it has been fixed, how ever we apologize for the inconvenience it caused. We assure you that if you give us another opportunity to show you the quality stay and service you deserve in the future, you won't be disappointed. Rene Ramos 702-947-7151
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lax
Level Contributor
125 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

Clean, comfortable, off the strip, no fee parking, no surprises. Awesome. Great view of the mountains. I love this place as I can get to the Casinos very quickly. The room was exactly as I had expected of a hotel of its caliber. Waterpik shower head was a nice touch. Heck, even the wifi speeds were decent.

  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank paul518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 29, 2012

The carpet is stained, my non-smoking room smelled of smoke. I need to find a better hilton in LV when I travel for work. If you're there for vacation, it's probably fine if you just need a room to sleep. There's a free reception and breakfast but not so great to sit and do work. I did like the workout room. It was pretty well equipped. I also like the fact that it's a good location in LV and easy to get in and out of.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene R, Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review, October 2, 2012
Thank you for sharing your feedback on your recent business stay with us in Las Vegas. i apologize that we were unable to provide you with a clean and comfortable working environment you desired and based on your review I am actively participating with our housekeeping staff to ensure this is not the case for future guest. I am glad to hear you enjoyed our fitness center and that our location was convenient for your needs and hope that if your travels bring you back to the area, you will consider staying with us again.
Thank you again, I appreciate your honest feedback. Rene Ramos General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Convention Center Las Vegas

Property: Embassy Suites by Hilton Convention Center Las Vegas
Address: 3600 Paradise Rd, Las Vegas, NV 89169-3613
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Business Hotel in Las Vegas
#75 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Convention Center Las Vegas 3.5*
Number of rooms: 286
Official Description (provided by the hotel):
Relax near the Las Vegas Convention Center with spacious two-room suites, cooked-to-order breakfast each day and complimentary beverages and snacks each night at the hotel's Evening Reception. Just minutes from the Las Vegas Strip, Fashion Show mall and both the Sands Expo and Las Vegas Convention Centers. Hotel amenities include an indoor swimming pool, outdoor jacuzzi, on-site restaurant and bar, 24-hr business center, 24-hr fitness center and complimentary parking. Guests can request high speed Internet access for a fee. This Vegas hotel offers over 11,000 square feet of flexible meeting and event space. ... more   less 
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Also Known As:
Embassy Suites Convention Center Las Vegas Hotel Las Vegas
Embassy Suites Las Vegas
Las Vegas Embassy Suites
Embassy Suite Las Vegas

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