They treated my disabled mom who is under many medications with hostility at the office. She could have a heart-attack at the moment and I'm going to bring her to the hospital. Whatever the situation, the business can handle irate customers without the hostility. I've been an employee myself. I know people can be difficult. But they were very quick with the hostility telling us to leave with no refund, and they "don't want to see your face in this office!". Racial slur was exchanged, even from an employee at the office.
The issue was that they gave us a wheelchair room as my mother is recognized disabled by the government. When she wondered why there were no cabinets, she called the office -- they accused her of being a liar about her disability and hanged-up, resulting in the incident at the office.
The place itself is ridden with mold. It is winter, so I do not see any cockroaches but nearly every other review vouches for it.
- Also Known As:
- Town And Country Manor Iii Hotel Las Vegas