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Reviews (968)
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Reviewed October 17, 2017

The business I currently work for holds meetings here every other month as well as stay in the individual guest rooms. I have to say; the catering and service staff are the best I have ever encountered of all hotels I've stayed in. Roger is extremely accommodating for our every need, and Jeanna; along with Joey; are the utmost when it comes to going above and beyond to satisfy the guests needs. These people really had their work cut out for them and they made everything perfect and flawless for us. Thank you so very much and please acknowledge your three employees mentioned above for the extraordinary job performance they provided us.

  • Stayed: September 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded October 18, 2017

Dear Karen F, Thank you for the great feedback. We are so pleased that each and every visit our staff steps up to the plate to deliver a flawless guest experience. All three team members, Joey, Jeanna, and Roger have viewed your compliments and they really appreciate being recognized for their service. We thank you again and hope to have you back soon on your next trip to Vegas. Safe travels!

Regards,
David Nilemo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017 via mobile

This hotel was very clean, friendly staff, great views, and close to the strip and the freeway. The free breakfast was great and had a lot of options!! Rooftop pool and firepit were a relaxing break. The rooms are very spacious. The bathroom location and doors in the rooms are a little strange, but not terrible. Just strange. Overall a great stay and would stay again!

Stayed: October 2017, traveled with friends
Thank smnsunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2017 via mobile

We stayed for our Anniversary, we asked to be on highest floor and were given a room on the top floor of hotel. We arrived several hours before checkin and we were allowed early checkin. Everything in the room was clean, modern, and worked as expected. The common areas were also clean. The complimentary breakfast was nice and convenient. The parking garage also provided ample parking. The only mishap is they started charging for parking, however at the time of booking parking was free, they waived parking fee for use due to miscommunication. I would highly recommend and stay here again!!!

Stayed: September 2017, traveled as a couple
1  Thank Joi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded October 9, 2017

Dear Joi L.,

Happy Anniversary! Thank you for letting us be a part of a momumental part of your life! Our staff works hard to make sure that every event is special for our guests, so we're pleased that our service and facilities met your expectations. We are thrilled that you all left with wonderful memories to cherish. Thanks so much for your positive feedback. We look forward to your next stay at the SpringHill Suites Las Vegas Convention Center!

David Nilemo
General Manager

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Reviewed October 2, 2017

Our room was clean and the beds were comfortable. Breakfast was good - the usual fare but all tasty, presently nicely and adequate for a nice and complimentary breakfast. I would book here again if I was in Vegas because the price was competitive.

Stayed: September 2017
Thank Hunleygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamConcord, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded October 3, 2017

Dear Hunleygirl,

Thank you for choosing the SpringHill Suites Las Vegas Convention Center for your recent stay! It's our mission to provide superior customer service, and we take great pride in serving your needs. We're so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will stay with us again!

David Nilemo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2017

it isn't easy to find a hotel for 5 people in vegas.. this hotel fit the bill... And it was great! Breakfast was fresh and hot every morning... it was actually really good for hotel breakfast (one of the better ones we've experienced). The rooftop pool was awesome, not very big.. and not fancy at all.. but my kids loved being on the roof! The room was clean, beds comfortable... everything we would expect!

  • Stayed: August 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank SarahMPhotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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