We booked our recent stay in Las Vegas with the manager who was very nice. Upon our arrival it was clear that we were over sold on the condition and cleanliness of this hotel. The hotel rooms must have been quite elegant when they were new but our room was well used. It had several burnt out light bulbs, the door to the balcony would not open because the deadbolt was stuck. The maintenance staff said it would take a lock smith several hours to fix. Upon check in we immediately noticed that the room had not been thoroughly cleaned. There were crumbs on the countertops and carpet, toothpaste and hair in the bathroom sinks and dust on the sofas. All the cleaning staff were gone by the time we checked in so my wife and I had to clean the room ourselves for which the manager gave us a $10 dollar discount. We later found out that none of the cleaning staff on our floor could speak a single word of English so asking for towels, soap or shampoo was impossible.
On the bright side the kitchen breakfast staff were incredible, especially Adolfo who would do everything he could to accommodate. Also, the pool area was clean and well maintained. In summary, if you are going to stay off the strip there are much nicer and less costly hotels available.
- Official Description (provided by the hotel):
- Welcome to Las Vegas the way you always imagined. Staybridge Suites Las Vegas an all-suite boutique hotel with direct access to the activities that have made Las Vegas famous. We plan to spoil your tastes with cosmopolitan luxury and a soothing ambiance. You have the choice to experience three different suites featuring fully equipped kitchens, spacious work spaces, & complimentary high-speed internet access. Enjoy our complimentary hot buffet breakfast daily & unwind during with complimentary dinner at our Social Tues-Thurs evenings. We offer complimentary shuttle service,multi-functional 24-hr business center, state of the art fitness center, & outdoor poolside retreat and cabanas. All with NO RESORT FEES! Warm. Welcoming. Home-Like. The only way to describe it is by experiencing it! ... more less
- Reservation Options:
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- Also Known As:
- Staybridge Suites Las Vegas Hotel Las Vegas
- Las Vegas Staybridge Suites