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“OK, but not great”

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Holiday Inn Club Vacations At Desert Club Resort
Ranked #38 of 262 Hotels in Las Vegas
Certificate of Excellence
Hayward CA
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“OK, but not great”
Reviewed July 12, 2006

My family and I stayed in a 2-bedroom unit at the Summer Bay the weekend following 4th of July. It is looks as though that the facility used to be a low-income housing project. We were in one of the "renovated" units down the street from the main building. Parking was in the ally next to apartment tenents who lived across the way. Many of the buildings were boarded up with "No Trespassing" spray painted across the building. The landscaping was pretty nonexistant and the areas around the buildings were not very pleasant. I also wondered about some of the people working there. Many of the women behind the desk either had multiple piercings and/or more makeup than a showgirl. The only dress code seemed to be their company polo shirt. The rooms had fresh paint. Beds were comfortable enough and there were TV's in both bedrooms and in the living room. Living room was small and there as a very large tear in the chair. Kitchen was adequately supplied w/microwave, toaster, blender, apt size refrigerator, dishes, pots & pans, silverware, etc. that all seemed to be very clean. We had to walk almost a block just to get to the main pool which was small considering how many guests the resort can accomodate. I don't think we'll stay here again.

  • Stayed July 2006
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ReneeHaywardCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Houston, Texas
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 25, 2006

After reading so many negative reviews about Vegas' Summer Bay on this web site, I was genuinely worried. I asked for the main building, as some people recommended, but I was told that the suite I was assigned (in building 45) is better and much further from the construction. And it was! Everything was new and in top condition. My friends were very comfortable on the new pullout green-leather couch, as were my husband and I on our queen bed. We had a TV in the bedroom and living room, an iron, hair dryer, broom, etc. The kitchen was very well equipped – with a big refrigerator, an oven, microwave, pots and pans, silverware and more. We didn’t even have to buy dish detergent or paper towels.

The room was cleaned once for no charge during our stay. My one complaint is that the garbage wasn’t cleared everyday, and it’s really not something you want to do on your vacation. We got plenty of towels and at some point we had too many! The staff was very friendly and helpful. There’s free shuttle service, free breakfast pastries, twelve pools, free resort activities, etc. The Monorail is nearby and we were even offered a ride by an employee on a golf cart. All this, plus the awesome location and the price cannot be beat!

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank Sharypowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington, dc
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 22, 2006

Just returned from a week stay at the Summer Bay and after reviewing the many pros and cons on this web site I was to say the least very leary of staying here. I requested and received a renovated 1 bedroom in building 46, unit 812. This was perfect. If you are expecting a true Las Vegas resort, you will be very disappointed this a no frills place to stay and I agree with previous reviewers that the term "resort' is misleading. This timeshare facility is a former Ramada Inn, trying to become a resort and while they are continuing to upgrade the property they do have a long way to go to rival a true resort. There is 24-hour security roaming the property and we never felt unsafe. Don't use the monorail, spend the money and get a car, the money you will spend on the monrorail is no more then what you would spend for a car and the facility is right behind Harrah's and the traffic is not bad. You can use the valet at all the hotels for $1-2 tip and not have to walk all over town in the heat!

The 1 bedroom came fully equipped with a full kitchen, nice leather furniture and a very comfortable bed. There are no real frills, the pools are not heated and can be a little cold in the mornings, but with the heat of the day they do warm up. The grocery store is not far from the facility and I would recommend going to Albertson's instead of Von's.

Get a players card at Harrah's and the Mirage/MGM and you pretty much have all the "strip" hotels covered. Go to Paris for the buffet it is wonderful and the hotel is great. The buffets at Harrah's and the Mirage are also wonderful. Try the Nine Fine Irishman at New York, New York it is a great pub with great food. If you want a really nice night out on the town go to the Veneitian to one of their restaurants, I recommend Emeri's it is outstanding.

All in all I would go back to the Summer Bay as long as I was given a renovated suite and I hope the next time I go they will have finished their upgrades and become a true "resort".

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank ktravel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 6, 2006

I was also worried after reading some of the reviews written here. But it was fine. Everything was clean and the staff was fine. It is a wonderful deal if you don't want to pay a huge amount for a room. I also like having a kitchen. I was in building # 50 which was across the street from office. Some of the surrounding area looked a little run down, but it didn't feel unsafe. They have security riding around at nite if you come home late. If you want luxury don't come here. In order to get something real fancy you have to pay the price. Plus you have to realize that it is a older building and not new. We had plenty of towels. They tell you that if you stay less than a week there is no room service. But if you want it they charge a small fee. But someone came in our place and removed the trash and put in more towels even though we didn't stay a week. As long as you are not expecting a new fancy building, everything is fine.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENGLAND
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 24, 2006

Before i went to Vegas i looked at the reviews on tripadvisor and i was very concerned as to what we were turning up to! But i couldn't have been more pleased, the accommodation was lovely. The room was very clean and tidy and the furniture plus kitchen appliances all appeared to be very new.

I did however get a room in the main block, this was after reviewing the bad reviews and i thought this might be the best option. The reception staff were very friendly and helpful and they were ok with me asking to stay in the main block. I can also say that everyday we walked through reception area and i never once saw anyone that appeared to be unhappy and wanting to change accommodation.

The great thing about staying in the main building is that if you don't have a car, which we didn't, then it is the nearest building to the strip. It only took 5 mins (if that) to get to the back of Harrah's casino. You have to walk through a car park to get there and i was a bit concerned on our first walk that it was a bit dodgy and especially at night, but i couldn't have been more wrong. It is well lit at night and there are always plently of people around plus there are security cameras.

The only one negative i can say about the resort is that there is no view, as we looked out onto a carpark. But who needs a view in Vegas, there is too much to do to spend to long in your room!!

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
18 Thank SCHMIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaga
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 15, 2006

We have just returned from a two week stay at the Summer Bay Resort in Las Vegas. Like many we were concerned over the reports read on the Trip Advisor, but found that our accommodation was of an excellent standard. Yes, the "blocks" were reminiscent of a motel, but the appliances inside appeared either brand new, or very recent. The leather suite was comfortable, as was the bed. Towels were changed regularly and there was a spare supply as well. No, the swimming pool was not heated, but then with temperatures of 90+, it was more of a blessing. The position was ideal, only a half a block from the very centre of the strip.
Some might think that we are easily pleased, but we do own two RCI Gold Crown resort timeshares, one in the USA and so are aware of the different standards of accommodation.
We are also aware that our particular blocks on Audrie Street were well landscaped with flowers, shrubs and other ornamental features but that some others were not so attractive.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank flamingo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lomita, CA
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 10, 2006

DON'T STAY HERE!

If you want a resort go somewhere else. This place is worst than the reviews. We spent one week April 28-May 5 in a two bedroom "renovated" rooms. It was horrible. The place looks like government housing projects. the place is surrounded by boarded up, broken glass buildings. We had one small pool that wasn't even heated. Our refrigerator leaked, my son fixed the broken microwave, only one bathtub for a two bedroom. It had mold, drained slow, and someone else's hair stuck in the drain. It was horrible. It had cheap 70's furniture. A very small kitchen.

This place is not safe. We had to park in the alley next to a dumpster, or in the street surrounded by the boarded up buildings. We were the first one to report a burglary in the laundry room.

We were promised one of the rooms that had a whirlpool bathtub. We got ourselves packed, went to the front desk immediately and was told that the room with the whirlpool bathtub was taken. I spoke to the Manager as well as the Maintenance man. They have two rooms in the whole resort that have the whirlpool bathtub, and they don't work. Apparently, they don't know whether to fix the tubs or tear down the buildings. The tubs are located in the "Villas". Don't let the name fool you. The place is a dump like the rest of the resort. The "Villas" have a bedroom view of people coming up and down from the monorail, and an alley. Bottom Line, don't stay here.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
33 Thank HUGGS5683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Club Vacations At Desert Club Resort

Property: Holiday Inn Club Vacations At Desert Club Resort
Address: 3950 Koval Ln, Las Vegas, NV 89109-4702 (Formerly Holiday Inn Club Vacations Las Vegas - Desert Club Resort)
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#51 Romantic Hotel in Las Vegas
#53 Family Hotel in Las Vegas
#68 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Club Vacations At Desert Club Resort 3.5*
Number of rooms: 648
Official Description (provided by the hotel):
Located only one block from the famous Las Vegas Strip, Holiday Inn Club Vacations(R) at Desert Club Resort offers the best of both worlds. Enjoy a quiet oasis with non-stop excitement close by in one of the most exciting entertainment destinations in the world. From world-class performers and live shows to incredible dining and casino action, nothing beats like the heart of Vegas-and you'll be right in the middle of it! The resort features villa accommodations with fully equipped kitchens, living and dining areas, plus free Wi-Fi internet access. Many amenities have been refurbished or added to enhance your stay experience. This includes a newly expanded poolside restaurant and bar, state-of-the-art clubhouse, large Marketplace store, two fitness centers and family activity center. You'll also enjoy five heated outdoor pools open from 6am until midnight, plus putting green and shuffleboard courts and outdoor grilling stations with shaded seating areas. Guests enjoy complimentary shuttle services around the large property and to stops at some of the largest casinos on the Las Vegas Strip, which is located only one block from the resort. It includes a stop at the Freemont Street Experience, one of the most popular outdoor attractions in downtown Vegas. Experience world-class live entertainment from top performers such as Celine Dionne and Rod Stewart, shows like Cirque Du Solei's Beatles LOVE and O, incredible restaurants from top chefs and incredible night clubs. ... more   less 
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Also Known As:
Desert Club Hotel Las Vegas

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