We were offered this 4 day 3 night stay for $199.00 plus tax to stay at this Desert Club Resort. The only catch was having to attend a 2 hr. presentation on the Holiday Inn Vacation Club resorts. In return, we would receive $200.00 cash back for attending the presentation. We have never been to Vegas so we thought it was a great deal. The location is right off the strip and very convenient to the Venetian and other hotels. The staff were very friendly and professional and promptly checked us into our villa. All seemed well at first - the villa was well equipped and appeared to be clean and well maintained. Our first complaint were the towels - they were very rough, not soft at all. Second, the king size bed did not have king size pillows, instead there were small, half sized pillows. The front desk told us that was all they had in the resort. One of the kitchen chairs had a stain on the seat. We did not eat at the resort so I cannot comment on the food. On the final day of our stay, we noticed that the carpet was filthy! We didn't notice this initially since the carpet is dark in color although after we took a shower and walked into the bedroom, our feet would be dirty! We listed all of our complaints to the front desk upon checkout and was told he would report this to his manager. Incidentally, during our 2 hr. presentation, we commented on the some of the issues and were told that these units are old and if there were any issues or if they didn't have availability, they would have placed us in the Venetian. If you are showcasing your resort for potential buyers into the club, wouldn't you want to ensure that the villas are clean? If the villa we stayed in was old then why were we even placed there? I was not impressed with this resort.
- Official Description (provided by the hotel):
- Located only one block from the famous Las Vegas Strip, Holiday Inn Club Vacations(R) at Desert Club Resort offers the best of both worlds. Enjoy a quiet oasis with non-stop excitement close by in one of the most exciting entertainment destinations in the world. From world-class performers and live shows to incredible dining and casino action, nothing beats like the heart of Vegas-and you'll be right in the middle of it! The resort features villa accommodations with fully equipped kitchens, living and dining areas, plus free Wi-Fi internet access. Many amenities have been refurbished or added to enhance your stay experience. This includes a newly expanded poolside restaurant and bar, state-of-the-art clubhouse, large Marketplace store, two fitness centers and family activity center. You'll also enjoy five heated outdoor pools open from 6am until midnight, plus putting green and shuffleboard courts and outdoor grilling stations with shaded seating areas. Guests enjoy complimentary shuttle services around the large property and to stops at some of the largest casinos on the Las Vegas Strip, which is located only one block from the resort. It includes a stop at the Freemont Street Experience, one of the most popular outdoor attractions in downtown Vegas. Experience world-class live entertainment from top performers such as Celine Dionne and Rod Stewart, shows like Cirque Du Solei's Beatles LOVE and O, incredible restaurants from top chefs and incredible night clubs. ... more less
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- Also Known As:
- Desert Club Hotel Las Vegas