What a stay! When we arrived, we noticed there was construction going on and at check in we were informed that this resort had recently been sold to one of the large resorts for $30 million so they were clearing the area. As we drove over to where our room was there were signs posted around the hotel construction sites warning about asbestos dangers. We got into our room and decided to go out and when we returned later than night we switched on the light in the kitchen to have cockroaches scatter all over the counters and floor. We immediately called the front desk only to be told that nothing could be done about the problem until the morning when the manager returned. So we spent the night with the cockroaches. In the morning after showing in a tub that did not drain, we got back on the phone and tried to work things out, the manager and front desk basically told us, “too bad.” They refused a refund and at first even refused to move us to a different room, but we were eventually moved to another room without cockroaches. Because it was November it can be cold at night, and so we switched on the heater only to get cold air. We thought it would warm up, but it didn’t and we had to sleep in the cold. In our new room we again showered in a tub that did not drain. If you want a nice stay in Las Vegas, don’t stay here. The pictures are not a true representation, rooms have cockroaches, heaters don’t work, tubs do not drain, and the hotel management and staff really do not care about their reputation or the guests because the hotel has been sold and will soon be gone.
- Official Description (provided by the hotel):
- Located only one block from the famous Las Vegas Strip, Holiday Inn Club Vacations(R) at Desert Club Resort offers the best of both worlds. Enjoy a quiet oasis with non-stop excitement close by in one of the most exciting entertainment destinations in the world. From world-class performers and live shows to incredible dining and casino action, nothing beats like the heart of Vegas-and you'll be right in the middle of it! The resort features villa accommodations with fully equipped kitchens, living and dining areas, plus free Wi-Fi internet access. Many amenities have been refurbished or added to enhance your stay experience. This includes a newly expanded poolside restaurant and bar, state-of-the-art clubhouse, large Marketplace store, two fitness centers and family activity center. You'll also enjoy five heated outdoor pools open from 6am until midnight, plus putting green and shuffleboard courts and outdoor grilling stations with shaded seating areas. Guests enjoy complimentary shuttle services around the large property and to stops at some of the largest casinos on the Las Vegas Strip, which is located only one block from the resort. It includes a stop at the Freemont Street Experience, one of the most popular outdoor attractions in downtown Vegas. Experience world-class live entertainment from top performers such as Celine Dionne and Rod Stewart, shows like Cirque Du Solei's Beatles LOVE and O, incredible restaurants from top chefs and incredible night clubs. ... more less
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- Also Known As:
- Desert Club Hotel Las Vegas