I had stayed at Harrah's Casino about 5 years ago. Our past experience was fantastic, I rated the casino 5 out of 5. We were so happy with our previous stay we re-booked our recent vacation there. I'm not sure what has happened over the past 5 years but our recent stay was horrible. The casino has gone down hill in appearance. We had a room on the 16th floor of the carnival tower. The hall carpet going to the room is worn and tattered. The room it self had stains on the rugs, gum on the floor. My husband's bed was made with holes and tears in the sheets, my sheets were dirty. The air conditioning didn't work. The bathroom floor was dirty even the cups left out for water were dirty and the coasters under the cups looked used. The bathroom sink also did not drain.
I took pictures with my cell phone and went to quest services and asked to speak to the supervisor to complain. I was told she would get someone to fix he air conditioning right away. I explained to her my husband has COPD and he was having difficulty breathing in the room due to the lack of air conditioning and hot air. No one came even though I complained 2x.
I will not go back to this casino and would recommend it to any one.
- Official Description (provided by the hotel):
- At fun, friendly and action-packed Harrah's Las Vegas, you're always comfortable and welcome! At its location in the heart of the Las Vegas strip, you'll find a host of Las Vegas entertainment that extends throughout and beyond the gaming floor. Our new modern Valley Tower rooms have just what you're looking for to stay and play at Harrah's Casino Las Vegas! Harrah's Las Vegas is home to the hit shows Menopause, Million Dollar Quartet and for a limited time, The Righteous Brothers! For those looking for a bite to eat, Harrah's Las Vegas is home to a variety of Las Vegas restaurants such as the unpretentious down-home cooking and laid back fun found at Toby Keith's I Love This Bar & Grill while Ruth Chris Steakhouse sets the scene for an elegant dinner. For seafood lovers, enjoy a meal at the Oyster Bar Las Vegas serving high-quality, fresh seafood including fresh-off-the-dock oysters. Looking for a quick bite, try the new 24 hour Fulton Street Food Hall offering a chef-driven assortment of breakfast, lunch and dinner selections including fresh baked pastries, coffee bar, "create your own" salad bar, gourmet sandwiches, fresh sushi, pan-Asian noodle bar, crepes, tacos and burritos. After (or before) dinner drinks can be had at one of several bars - the newest being Numb, a frozen cocktail bar located right on the casino floor. For those looking to have fun outdoors, Carnaval Court Outdoor Nightlife is a non-stop party just steps away from the strip. Don't miss the flair bartenders! ... more less
- Reservation Options:
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- Also Known As:
- Harrah`s Las Vegas Hotel Las Vegas
- Harrahs Hotel Las Vegas
- Harrahs Las Vegas Hotel