It took 10 mins for our waiter to ask about drinks. That was the least of the problems at American Grill. I ordered the roasted chicken with vegetables. The chicken was actually ok, but the asparagus was raw and the potatoes were old, brown, stale, and cold. My mom had a crabcake and they don't even have tartar sauce. After lunch was served by the food runner, the waiter NEVER returned. No refills, no dessert, and unfortunately for him no TIP. My dad went to the restroom and saw that the kitchen was filthy and the food runner was doing his homework. No attention to customers or quality and not a manager to be found. They have been open 4 months and I would be amazed if they make it to September. RIP AMERICAN GRILL. Blueberry Hill has better food and service.