Just stayed at Encore for a conference. Got in Sunday night, was speaking on Monday. Went to the front desk at about 6:30 p.m. to ask where I could print my talk for the next day. Was told that the the business center was closed. They called the manager, hung up and said "we are sorry, but we can't print from here. And, because the business center is closed you will have to go the Kinko's that is a couple of blocks away."
Seriously? This is a hotel that prides itself on service. I have never had something like this happen before. Telling a guest to find the closest Kinko's? If you are going to host conferences, assume guests will need business services.
Other than this, the hotel was ok. Not as nice as some other places I have stayed, nicer than others. My room did smell like cigarette smoke even though I had asked to be far away from the smoking floors, but it was bearable.
But, because of the service I will not be back. And, that is too bad because the restaurants in the Wynn are excellent.
- Official Description (provided by the hotel):
- Encore, the new signature resort in the Wynn collection, is now taking reservations. Encore complements Wynn Las Vegas' repertoire of accommodations, culinary offerings and leisure activities to include eleven new retail boutiques, seven new cozy bars and lounges, five new signature restaurants, one ultra-chic nightclub and a European-inspired spa and salon facility. Indulge in Encore's casually elegant approach to ambiance. Conceived as a collection of neighborhoods, the resort is designed to fill your stay with moments of discovery and evoke your sense of wonder. ... more less
- Reservation Options:
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- Also Known As:
- Encore At Wynn Las Vegas Hotel Las Vegas
- Las Vegas Encore At Wynn