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“Worth the drive!” 5 of 5 bubbles
Review of Canyon Tours

Canyon Tours
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Canyon Tours specializes in discounted tours from Las Vegas to the Grand Canyon, Hoover Dam, Death Valley, Red Rock Canyon and the Las Vegas area. We have over 20 years of experience in the touring and travel industry. We also offer special group/corporate rates and custom tours.
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Worth the drive!”
5 of 5 bubbles Reviewed May 20, 2014 via mobile

We chose to do the west rim tour while Vegas, as the trip length was shorter than that of the south rim tour. The tour and the sights were fantastic. It is worth the drive to the canyon! Breathtaking sights. Our tour guide was very informative and did an excellent job keeping us on schedule. I would definitely recommend this tour company to anyone wishing to site see while in Vegas.

Visited May 2014
Helpful?
6 Thank Mich0983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Port Elizabeth, South Africa
Level Contributor
82 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“Very Poor Service!”
2 of 5 bubbles Reviewed May 18, 2014 via mobile

The day started promising at the bus centre (although being picked up at the hotel next door and not our own). Our bus driver on bus #10857 on May 17 was rude and unfriendly. Once we got to the actual Grand Canyon, things were very rushed! We were given one hour at Mather Point and Bright Angel respectively, despite the fact that their website states "...you will spend the next 3 hours".

We then returned to the visitor centre to pick up the Pink Jeep people, and waited 40 min in the bus here (which could have been spent at the Canyon). After returning to Las Vegas, we had to wait another 40 min for a relief driver who was just as rude and who had various altercations with people on board. It took another hour of driving around in Vegas (and after having to remind the driver of where to be dropped off), until we got back to our hotels.

All of this for only 2 hours' viewing at the Canyon...not worth it.

PS. I've added this review to Air Bridge Tours as well, as they are the operators of the tour, with the website being Canyon Tours.

Visited May 2014
Helpful?
13 Thank Jan-Steyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
21 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
“Bus Drive Not So Fun BUT Grand Canyon Viewing Made it Worth It!”
3 of 5 bubbles Reviewed May 15, 2014

I just returned from the South Rim tour, it is a FULL day, up at 4 AM to catch our transfer bus at 6 AM and returned to hotel at 10:45 PM. If you know this going into it, as we did from reading other reviews, you will not be disappointed. I took my Mom on this tour for Mother’s Day and she and I both felt it was worth the long trip to see Grand Canyon. Please know you only make two stops in the park itself so you are just getting a taste from above of what the canyon looks like but it is breathtaking. I plan to go back someday when we can spend a few days in the National Park.
I was comfortable with our driver Ron on the way to the canyon; however, this changed on our way back and I was very disappointed in his demeanor in how he handled a situation with a couple from our group. First, I am very orientated when it comes to finding my way around and remembering how to return to the same location. On our first stop we headed back to the bus 5 minutes earlier than recommended and we got turned around when following the shuttle bus signs….you are not on a shuttle so don’t follow these signs! I did not see a tour bus sign so this is why I thought we were parked in the shuttle lot; it took us 40 minutes running around trying to find where we needed to be to catch our tour bus. Well we didn’t make it and missed our bus; however, we were told by the other grey line driver that Ron would be back for us so we didn’t worry too much. Ron did return for us and that is when we found out 4 others also missed the bus and they were still missing. After a few attempts in finding these individuals Ron brought my mom and I to the next spot and returned to find the other four. Things were going well again and we were back on track until Ron returned to pick our group up to head back to Vegas…this is when Ron belittled the couple that was lost, not only did he belittle them, he did it over the microphone so the whole bus had to listen to Ron go on and on about how he instructed the whole bus prior to getting off and how this couple caused him not to get his hour rest before driving us back to Vegas and how this couple made us go from the first bus in to the last bus out. Well once Ron was done with his fit he drove like heck to get us back into the first bus position. His driving was horrible and we were flying down the highway, swaying in and out of traffic, hitting the rumble strips on the side of the road, and guess what…We caught up to the other bus and we were now in second place…so Ron said over the microphone! I was very upset that this was taking place, what is more important…the lives on the bus you are driving or us being the first bus back? I think Ron knew he was wrong in how he handled the situation but for him to drive like crazy to get back was just wrong and unsafe!
McDonald’s is the only place you stop to eat for breakfast and supper so if you don’t like McDonald’s bring something with you. My mom and I are healthy eaters and did enjoy yogurt and fruit from McDonald’s but packed some other fruit in case we did get hungry. The food at the IMAX place where you have lunch is nothing great but edible.
The only other thing I have to say about this company is, we were told to purchase tickets for the IMAX and Pink Jeep Tour from the company because they were going to be cheaper than buying direct when we got there….WRONG! We were also told to buy water and snacks from them before leaving because it would save us money….WRONG! This turns me off when it comes to speaking highly of the company but I do have to say they were well organized in getting us on and off the buses.
All in all, if you are willing to spend a very long day on a bus then you will not be disappointed in the view you get to see for a couple of hours…the Grand Canyon is beautiful and majestic that only the naked eye can see and hearts can feel.

Visited May 2014
Helpful?
13 Thank HolaMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batesville, Arkansas
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Trip of a Lifetime!”
5 of 5 bubbles Reviewed May 9, 2014

We booked the Deluxe west Rim Bus Tour on line. Our plane was delayed a few times so we arrived in Vegas around 1:00 am Arkansas time and had to meet the tour bus at 5:45 am. We were tired but quickly woke up on the bus. Troy, the driver/guide was very informative and friendly. He drove thru old Boulder City and showed us historical sites. He made bathroom stops both directions which was very appreciated. The breakfast box had a delicious muffin, pb/crackers, juice, and an apple. The stops at Guano Point and Eagle Point were both gorgeous. We chose to go on the Skywalk, my husband was so looking forward to it, and was not disappointed. It was scary, but exciting. The lunch was good also. Troy took pictures of us and was always close if we had questions. A short stop at Hoover Dam on the way back was nice also. He drove by Gold and Silver Pawn Shop while delivering people back to their hotels.
We wanted to see more of Hoover Dam and was lucky enough to call and get booked on one/ The driver Mark was also very informative and entertaining and looked like Guy from "Diners, Drive Ins, and Dives". He drove us over the bridge to get a view of the dam from the top which we very much appreciated. We would recommend these tours. Very comfortable buses and great information about the area.

Visited April 2014
Helpful?
6 Thank Arkiegirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rothschild, Wisconsin
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Hoover dam/Lake Mead Tour Excellent!”
5 of 5 bubbles Reviewed May 9, 2014

We just got back from our tour and it was excellent. The dam tour was excellent for sight seeing and our driver was very informative about the area and he definitely added to the trip. The Lake Mead paddle boat tour was awesome. You got great views on the lake and a good lunch. For the price and experiences you cannot go wrong!

Visited May 2014
Helpful?
4 Thank P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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