Service was terrible. People being seated after us got their food and ours never came. We asked about it and the response we got was "there is only one kitchen to service the whole place". Our server never came around once to ask if we needed more drinks or anything. We had to keep getting up and asking for our server to be sent over. We finally got our food and ate. We were there for almost 3 hours for a party of 4 to eat lunch. They got our bill wrong 3 times. I asked to speak to a manager and he went to ring it up correctly and got it wrong himself two more times. They lost our players card that you show to get the special pricing. The manager said he would give us a discount and come to find out that it was the employee discount of 10 % off. We will never go back to that location.