We stayed here over Labor Day weekend - just two nights. We went out to lunch on the second day, and left the Do Not Disturb sign lit. Upon our return, we noticed that the Housekeeping light was on. When we entered the room, a few items had been moved around (pillow placed on bed), trash was removed and that was it. Our used soap had been taken but not replaced. I called the front desk and explained to them that our room had been entered even though we had the DND disturb on. They apologized politely and said they would send up new soap and clean glasses right away. 20 minutes later, we heard nothing from them so we went downstairs to meet our friends at the pool as scheduled (left the DND sign on again). Upon returning to the room 45 minutes later, we found two new glasses sitting by the sink. I called the front desk again and received a return phone call from housekeeping who said they would investigate why people kept entering our room. We ended up carrying around all valuables for the remaining time we were there, and ended up checking out at 7 am just to get out of there. The room itself was lovely, and we were extremely pleased with our choice at first. However I will never return to this hotel. Luckily I left no valuables in the room the first time we went out. We heard nothing from the hotel after we made the first few calls to complain. If you choose to stay here for the comfortable rooms, please do not bring anything valuable, and expect that even on the 44th floor, there will be enough noise to make it sound like a full-blown club is next door. The valets were very nice, but that is the extent of polite service at this hotel. Everyone else was indifferent at best. If you're looking for your privacy to be respected, this is not the hotel for you.
- Official Description (provided by the hotel):
- Towering over The Las Vegas Strip, the Trump International Hotel™ - Las Vegas is a non-smoking luxury resort offering 1,232 graciously furnished hotel suites and 50 magnificent penthouses. Boasting the finest views of The Strip, the hotel lies where Las Vegas Blvd meets Fashion Show Drive, adjacent to the best shopping and finest casinos in the city. The Spa at Trump® offers 11,000 square feet of sumptuous serenity, ensuring that each guest’s experience is a memorable personal event. ... more less
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- Also Known As:
- Trump International Las Vegas