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“Great Choice”

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West Star Hotel and Casino
Ranked #5 of 5 Hotels in Jackpot
Reviewed February 6, 2014

Have stayed here in the past as they take dogs and stopped again out of habit. Pleasantly surprised as under new management and has been upgraded with flat screen T.V., refrigerators and free WiFi. Our room newly painted and spruced up. Pleasant staff and very clean. Stayed one night on way to Ca. and again on the way home a week later. Good value

  • Stayed: January 2014, traveled as a couple
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2  Thank Will S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at West Star Hotel and Casino, responded to this reviewResponded February 27, 2014

Thank you for your review and for your return visits. Our new owners and management is upgrading to make the property clean and comfortable with great customer service.
Your business is important to us and is appreciated.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (61)
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57 - 61 of 61 reviews

Reviewed January 29, 2014

Great price, excellent WiFi reception, good continental breakfast, very friendly staff, very quiet, large room, very clean. A nice stop over on the travel to Las Vegas from British Columbia. Close to at least three casinos. Good grocery store in town.
Mattress could be firmer, TV reception a little snowy.

Room Tip: A room on the west side would be quieter but any room should be OK
  • Stayed: January 2014, traveled as a couple
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Thank terry b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at West Star Hotel and Casino, responded to this reviewResponded February 27, 2014

It is good to know that you enjoyed your stay with us. We truly appreciate your business and hope you will visit property again soon.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

This was our first stay at West Star. We could not have been more pleased. This will be the first place we call from now on. The rooms were nice, and everyone treated us wonderful. Best of all our little dog was welcome.

  • Stayed: January 2014, traveled as a couple
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Thank Lyn_meren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at West Star Hotel and Casino, responded to this reviewResponded February 2, 2014

Thank you for this review and for choosing to stay with us. We truly appreciate your business and hope you will choose to stay with us each time you are in the area.
Gloria M .Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

My husband and I stopped in Jackpot on our way to Arizona. We stayed 3 nights due to my husband getting the flu. The rate was very reasonable and the hotel allowed pets. The owner and all the staff were very friendly and accommodating. The room was clean and they have added some updates: refrigerator, microwave and flat screen tv. There was a hair dryer and coffee maker in the room. Complimentary continental breakfast was available in the lobby in every morning. Also, free wi-fi access. We would definitely stay at this hotel again.

  • Stayed: January 2014, traveled as a couple
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3  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Public Relations Manager at West Star Hotel and Casino, responded to this reviewResponded January 22, 2014

I am sorry that your husband was not feeling well during your visit, hopefully he is much better now. We appreciate your review and for choosing to stay with us.
Please plan to visit again soon. Pets are welcome.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2014

We decided to take a spur of the moment trip to get out of the gloomy weather of Boise. We called Cactus Pete's the Horseshoe and Barton's 93 only to be told they were booked solid. We asked the clerk at Cactus Pete's if he could recommend a good pet friendly hotel and he suggested West Star Hotel. We were hesitant, but upon arrival, pleasantly surprised. The room was large and very clean. The service at check in was quick and friendly! Being a techno junkie, loved having the in room free wifi!!! Thank you to the staff!!!

Room Tip: If you are looking for a nice pet friendly hotel, this is the place to stay!
  • Stayed: January 2014, traveled as a couple
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1  Thank Tawnya J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at West Star Hotel and Casino, responded to this reviewResponded January 22, 2014

We are so pleased that you were impressed with our hotel and the services. It is our goal to offer clean comfortable rooms at a competitive rate. The free Wi-Fi is so important to travelers these days, thank you for mentioning that.
Your business is important to us and is greatly appreciated. Please come visit again soon.
Gloria M. Brown
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about West Star Hotel and Casino

Address: Highway 93 & Poker St., Box 775, Jackpot, NV 89825
Phone Number:
Location: United States > Nevada > Jackpot
Amenities:
Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Jackpot
Price Range: $46 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — West Star Hotel and Casino 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
West Star Hotel Jackpot
West Star Motel
West Star Hotel And Casino Jackpot, Nevada

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