I stayed for two nights here at the end of an 8 day trip. At first glance hotel looked good, aside from damage to the carport where someone tried to drive a large truck through it (this was repaired the next day). I was greeted by a professional, if not overly friendly, desk clerk.
I reserved a King room and that was what I got originally. But as soon as I got to my room's door and looked for my room key, the dogs in the room next door began to bark. Those dogs continued to bark whenever I walked around the room. There was no way I would be able to sleep with those dogs constantly barking at every little noise, so I asked for another room.
Unfortunately, all the King rooms were sold out so I had to accept a double queen room. The clerk, again while professional, didn't seem all that bothered over my inconvenience at having to move because another guest's dogs have to bark at every single noise. Not even an offer to have a chat with that particular guest, even though I could hear the dog's barking from the front desk (the room in question was just down the hall).
The replacement room I got was OK, though there were numerous cigarette burns in the carpet of a supposedly non-smoking room. But the rest of the hotel was looking a bit shabby. The carpet in the hallways was filthy and in some areas was starting to unravel.
For the price I paid I'm willing to give it 3 stars, but I was expecting better.
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- Also Known As:
- Hawthorn Suites By Wyndham Henderson Hotel Henderson
- Hawthorn Suites Henderson
- Hawthorn Hotel Las Vegas