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“Clean, friendly staff”

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Hilton Garden Inn Las Vegas/Henderson
Ranked #3 of 26 Hotels in Henderson
Certificate of Excellence
Janesville, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean, friendly staff”
Reviewed April 15, 2014

Stayed 5 nights,room was clean, bed made every day and comfortable. Staff was friendly. Good location close to highways, short drive to strip.Close but not too close. Had to log back into Wi-Fi every day, small inconvenience.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Dean K.,

Thank you for your review and your comments regarding our hotel and staff. We strive to offer our genuine Hilton Hospitality to each and every guest and make certain that they know they are welcome and that we are here for them. You can count on us. Guaranteed!

We look forward to seeing you again,
Stephanie H.
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790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 13, 2014 via mobile

It is so refreshing to actually stay in a hotel where everyone is genuinely friendly. From reception to leaving the staff couldn't have been better. The rooms are spacious and very clean thanks to the room staff! Easy to get to and from the airport too!

Stayed April 2014, traveled on business
Helpful?
1 Thank Fudge237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Fudge237,

I just wanted to thank you for your recent stay here at our hotel! I’m so glad you were able to experience our warm Hilton hospitality throughout your whole stay and from our whole staff! If you can think of any individuals who stood out to you, please let us know. We love recognizing our team for their genuine and dedicated service to our guests. We look forward to seeing you again soon.

Until then,
Stephanie H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2014

The customer service was great, I used the gym during my stay and it was nice and clean, the location is close to shopping centers and theres places to eat everywhere. Theres a mall about 5 minutes away and the vegas strip is about 15minutes away. overall its in a nice spot where you can literally walk to places without having to drive.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Brenni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Brenni B,

Thank you for taking a moment to share your experience. I am happy to hear you found the gym to your liking and even more excited to tell you that we have remodeled it and it is now even better! We love hearing reviews from our guests and we are so happy that you found our location to be so convenient. We look forward to serving your travel needs at our hotel should you return to the area.

Safe travels,
Stephanie H.
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Essex
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 9, 2014 via mobile

Stayed here for 4 nights, 4-8th April. A bit of a hiccup with the room to start with, but was sorted and ended up with a huge room. Very clean, comfy, clean beds, lovely bed linen, great small pool. Hotel near to Sunset Station, easy to walk to, and walkable to many restaurants. Good to return to the calm of the hotel after Leaving the busy Casino.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank franandhow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Franandhow,

Thank you for taking a moment to share your experience. I am happy to hear that even though you had a slight hiccup, we were able to make things right and serve up some of our world famous Hilton Hospitality. We look forward to serving your travel needs at our hotel should you return to the area.

Safe travels,
Stephanie H.
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North Salt Lake, United States
2 reviews
Reviewed April 6, 2014

Very nice property. Easy freeway access. Friendly staff. Clean room. Good breakfast - had both quick as well as traditional, sit down options. Goood restaurants and other amenities nearby. Good parking in rear with easy access to exterior doors. Handy bar in the lobby.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Victor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Victor G.,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel's amenities and location to your liking. We look forward to serving your travel needs at our hotel should you return to the area.

Safe travels,
Stephanie H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MN
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 2, 2014

The area around the hotel is pretty congested due to the number of other hotels including the enormous Sunset Station. However it was like a restful and cool oasis. Customer service was very nice. I got there after an exhausting day and went tot eh restaurant where a very pleasant waitress served me a glass of merlot, a bowl of tomato basil soup and a burger. Wine and food were exceptional. My room was clean, comfortable and quiet.

The front desk person was also very nice. No complaints whatsoever.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mitaliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Mitaliano,

Thank you so much for sharing your recent experience with us! I'm always happy to hear that our guests enjoy the service that we pride ourselves on providing at the front desk. You are not the first person who has praised our burgers and we certainly hope that you won't be the last! We absolutely love offering an amazingly delicious menu full of made-from-scratch items to our guests.

Safe travels, and we can't wait to welcome you back soon,
Stephanie H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrace, United States
2 reviews
Reviewed April 1, 2014

Excellent hotel as always with the Garden Inn. Top standards for cleanliness; internet quality and restaurant food. Always stay at a Garden Inn when available, very consistent. Beds are very firm and comfortable. Air conditioning keeps room nice and cool. Large desk area is great for business travel. Nice to have the restaurant and bar on premise so you do not have to go out for a late night beverage.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie H, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, April 19, 2014
Robert N.

Thank you so much for your review of our hotel! I am so happy to hear that we exceeded your expectations for all aspects of your stay! I do hope you will stay with us the next time you are passing through!

Until then,
Stephanie H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Vegas/Henderson

Property: Hilton Garden Inn Las Vegas/Henderson
Address: 1340 W Warm Springs Rd, Henderson, NV 89014-7629
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Henderson
#2 Family Hotel in Henderson
#8 Romantic Hotel in Henderson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Vegas/Henderson 3*
Number of rooms: 139
Official Description (provided by the hotel):
*The Garden Grille will be under renovation from November 23, 2015 until February 1, 2016. We are sorry for any inconvenience this may cause. We look forward to impressing you in 2016!* The Hilton Garden Inn Las Vegas/Henderson is conveniently located on US-95/93 at Exit 64 and I-215. Our hotel is minutes away from the Las Vegas Strip, 10 miles from McCarran International Airport (LAS) and a short drive to Lake Mead National Recreation Area. Enjoy onsite dining, a fully stocked lounge and bar area, as well as delicious room service. Host a meeting with more than 2,025 square feet of meeting space available. ... more   less 
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Also Known As:
Hilton Garden Inn Las Vegas/Henderson Hotel Henderson
Hilton Garden Inn Henderson
Hilton Henderson
Henderson Hilton Garden Inn

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