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“Quiet, clean and new” 5 of 5 bubbles
Review of Hilton Garden Inn Las Vegas/Henderson

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Hilton Garden Inn Las Vegas/Henderson
Ranked #3 of 25 Hotels in Henderson
Certificate of Excellence
Spanish Fork, Utah, United States
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Quiet, clean and new”
5 of 5 bubbles Reviewed November 3, 2012

This is one of the groups of hotels that have sprung up in the last 20 years that have a very new feel, with nice accommodations and remain lower in price than the big chain or strip hotels without the large lobbies that add to the cost. Breakfast is available but is rather expensive for what you get. But, plenty of restaurants are nearby. Easy parking and amiable staff. The Strip is only about 10 minutes by freeway. Good location just off 515 freeway.

Room Tip: Skip the mini suite and get a regular room which feels larger.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, November 10, 2012
Mark S.
I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…
safe travels!


Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

751 reviews from our community

Traveler rating
    495
    175
    48
    15
    18
See reviews for
186
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266
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • English first
  • French first
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English first
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 29, 2012 via mobile


All went well for our event. The staff was very helpful and went above and beyond for us.
In a very short time the tables were changed out. We took one look at the room with the round table and knew it would not work for classroom type set-up we had in mind.  It was quickly transformed and everyone went home pleased with the event. 
Rooms were clean and comfortable.

Stayed October 2012, traveled on business
Helpful?
1 Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, October 31, 2012
Cindy L.

We appreciate the opportunity to have your event here at our hotel. I was happy
to read that our staff members went above and beyond and that everyone went home
pleased with the event. Thank you again for your kind words about our staff members
I will be sure to share your comments with them! We really hope to see you the next time
you are in the area.

Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakton, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 29, 2012

Our stay was most enjoyable - thanks to the fabulous, friendly, and meticulous Staff that made us feel welcome and checked to verify that all was going well. At dinner, the bartender/hostess, Vickie, was cheerful and most attentive. The next morning during the delicious breakfast, Tim, the manager, stopped by to greet us and thank us for choosing this hotel. We recommend this hotel and would stay there again when in the area.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, October 31, 2012
Thomas B

Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your
stay and that our staff members were friendly and helpful. Thank you for giving
recognition to two of our staff members Vicki our bartender/hostess and Tim our
front desk agent. I will be sure to share your comments with them as well as with
the rest of our staff members! We look forward to welcoming you back to our
property in the not too distant future.

Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
178 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

We were looking for low fuss accommodation in Vegas on our way to somewhere else and were pleasantly surprised by this place. The staff were incredibly polite and helpful. The room, whilst not large was sufficient for the 2 queen beds it contained. The beds were very comfortable and clothed with quality linen. Cooling was good but tended to roar a bit when on. Bathroom was a good size with lots of towels and toiletry supplies. The room was quiet had had nice heavy drapes to keep nice and dark. Parking was around the Hotel and well lit for safety and vehicle security. Numerous dining options are easily found nearby.

In summary, a good value motel away from the Strip that I would happily use again.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AussieHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, October 31, 2012
AussieHolidays

I am very happy to read the comments about your recent stay and glad you found the
location and amenities of our hotel to your satisfaction. Thank you for your kind words
about our staff members, I will be sure to share your comments with them! Hope to see
you return soon…..safe travels.

Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fair Oaks, California
1 review
5 of 5 bubbles Reviewed October 22, 2012

I will admit that I am biased toward Hilton properties. They are not the cheapest, but with very few exceptions, they provide the best value and insure that whether the purpose of our trip is business or pleasure, we can always count on a clean and comfortable room, good food and drink and helpful and friendly staff. This trip was a good example of our expectations being met in every way.

At the front desk, Sentry, met us with a smile and check-in was a whiz. Four days into our stay, we needed to extend our trip,and she worked her magic and managed to make it possible to not only extend, but to stay in our same room. This took some juggling on her part, and we appreciate her effort. We chose to eat at the in-house American Grill, and are so glad that we did. The chefs, Phil and Mike, prepared really good up-scale grill fare. Mike personally came to our table each night and catered to all of our needs. It made the dining experience even more special. Sean, our server, was fun and attentive - and then, there is the fabulous Ms. Vicki. If you stay here, you must have a meal at the grill if only to meet her. Smart, funny and very entertaining!

One last kudo. We had occasion to meet and chat with the head of Housekeeping and Maint. Unfortunately we did not get her name, but she deserves recognition. This property is really beautiful and well kept. Everything works, the lobby just sparkles, and the rooms are clean, clean, clean.

If you, like us, prefer to stay at a non-gaming facility when you are in Las Vegas, please consider this hotel. You will not be disappointed.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joyce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, October 30, 2012
Joyce J

Thank you for choosing to stay at our hotel. I am glad to hear that our staff was friendly and helpful. Our Food and Beverage Manager Phil, was ecstatic after reading your comment about his team in the food and beverage department. We will be sure to share your comment with Mike, Vicki, and Sean! We were also delighted to hear that your check in process with Sentry was easy and that you were able to extend your stay. It is always wonderful to hear when our front desk agents, housekeeping attendance and maintenance team make our guests feel welcome and comfortable. I will be sure to share your comments with them as well! I hope you will return should your travels bring you back this way.

Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 21, 2012

This hotel has a great staff and they are always helpful. But i have noticed a few problems such as= 1.The elevator carpeting is dirty and smells. 2.The bathroom lighting is not bright enough. 3. The internet is very poor connection, and it is almost worthless to log on.

Stayed September 2012, traveled on business
Helpful?
1 Thank Red B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkley, Michigan
2 reviews
5 of 5 bubbles Reviewed October 20, 2012

Just a perfect stay. The hotel was clean, quiet and comfortable. Loved the beds! I have never been as impressed by the staff at any other hotel. They were unbelievably friendly and attentive (and it was sincere!). They did everything possible to accommodate me including arranging transportation and helping with airline check-in. Your staff & customer service is exceptional. Your hotel serves as an example of how to do things right!

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nvensor, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, October 22, 2012
Lori W

Thank you for taking a moment to share your experience. I am happy to hear you found our rooms quiet and comfortable. Thank you for your kind words about our staff. Our staff aims to provide excellent customer service to all of our guests. I will be sure to share your comments with them! We hope you will return should your travels bring you back this way!

Nastassia Vensor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Vegas/Henderson

Property: Hilton Garden Inn Las Vegas/Henderson
Address: 1340 W Warm Springs Rd, Henderson, NV 89014-7629
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Henderson
#2 Family Hotel in Henderson
#8 Romantic Hotel in Henderson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Las Vegas/Henderson 3*
Number of rooms: 139
Official Description (provided by the hotel):
*The Garden Grille will be under renovation from November 23, 2015 until February 1, 2016. We are sorry for any inconvenience this may cause. We look forward to impressing you in 2016!* The Hilton Garden Inn Las Vegas/Henderson is conveniently located on US-95/93 at Exit 64 and I-215. Our hotel is minutes away from the Las Vegas Strip, 10 miles from McCarran International Airport (LAS) and a short drive to Lake Mead National Recreation Area. Enjoy onsite dining, a fully stocked lounge and bar area, as well as delicious room service. Host a meeting with more than 2,025 square feet of meeting space available. ... more   less 
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Also Known As:
Hilton Garden Inn Las Vegas/Henderson Hotel Henderson
Hilton Garden Inn Henderson
Hilton Henderson
Henderson Hilton Garden Inn

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