We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place to stay in Henderson”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Las Vegas/Henderson
Ranked #3 of 26 Hotels in Henderson
Certificate of Excellence
Edmond
Level Contributor
155 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Nice place to stay in Henderson”
Reviewed June 29, 2012

Location is south of the strip, but travel time to airport or other locations not bad. Clean, well taken care of.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HEF2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, July 5, 2012
Thank you for taking the time to post your stay with us.

We look forward to hosting you again soon

Have a great day
Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

789 reviews from our community

Traveler rating
    517
    189
    50
    15
    18
See reviews for
205
172
63
274
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Swedish first
  • Any
English first
Henderson, Nevada
Level Contributor
788 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 477 helpful votes
Reviewed June 26, 2012

The staff, here, seems quite attentive. That's a big plus. When I checked in and went to my room, as I turned on the lights, the overheads began to flicker. A short moment later one bulb exploded. I checked and determined that someone had bent the sockets. But my room was changed without hesitation; perhaps because it was still early in the day and the hotel wasn't very busy at that time. I also needed the time on the room clock adjusted. This also was corrected satisfactorily by one of the housekeeping staff. And I didn't really care for the modular bathroom. If you have bigger than baby hands, it's difficult to adjust the sink stopper. The hotel is a decent size but, if busy, close to the entry parking might be hard to come by. The front door closes at 11PM. You'll need your card after that time or you might wave to the desk clerk. My room had a fridge and microwave but I don't think they all do. The bed was comfortable and the air conditioning sufficient. The hotel houses it's own restaurant and bar; There's a pool, exercise room, and business center (visitor brochures are in this room). Free lemonade and cookies are offered each afternoon in the lobby area. You can purchase snack items at the front desk. From the hotel you can walk to the Sunset Station Casino, just north. The Galleria Mall is just north of that. Needless to say, you'll find a wide variety of shops here. The hotel is also convenient to Boulder Highway and the 515 and 215. But it's about 7 miles west to the Strip. However, Green valley Ranch is a 10 minute easy drive. My caution is this - this is LV and if visitation has been busy, some of the rooms might be in disrepair. And unless the deficiencies were reported to the staff, you might wind up checking into a room having some limitations. Like my exploding bulbs.

Room Tip: If the $ upgrade is small, take the opportunity for the larger rooms.
See more room tips
Stayed June 2012, traveled on business
Helpful?
1 Thank Zoom_Gotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, June 28, 2012
Thank you for taking the time to post your stay with us, and for bringing to our attention the light socket issue. I hvae ask our maintenance department to make sure those are being checked during our scheduled prevenitive maintenance visits to out guest rooms.

Please come back and see us soon! We will have the cookies and lemonade waiting :)

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ogden, Utah
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 25, 2012

We used Hilton Honors points to stay here overnight as we were passing through Nevada on our way to California. We didn't get into town until almost 1am and we wanted to make sure that they were aware we would still be checking in, albeit super late. They were super friendly and said it would not be a problem.

When we arrived it took less than 5 minutes to get checked in and we were all settled into our room within about 15 minutes. Nice room on the first floor, decent amount of space.

We left fairly early the next morning, didn't eat breakfast at the hotel so can't comment on that but the breakfast area looked pretty large. Days later my daughter told me she thought she left her necklace at the hotel. I called and the front desk staff was very helpful, said she would check the room right away and would call me back. She called me back about 15 minutes later and said she searched the entire room with the cleaning lady and unfortunately they didn't find it. Given that I don't know if my daughter lost the necklace there or somewhere after we left I wasn't upset, I was just appreciative that they actually took the time to look for it since at this point we were 400 miles away.

Would definitely stay here again if we were in the area.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Utah_Jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, June 28, 2012
Thank you for taking the time post your reveiw with us. I am sorry to hear about your daughters necklace and hope she has since found it.

I was happy to see that your check in process was very smooth for your late arrival.

Come back and see us soon, have a great day

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 10, 2012

clean, quiet, new with good pool and workout room. Great place for a business trip. Very hospitable staff. Free shuttle from airport is nice...just know that it only comes every even hour. So, it may be best to pay for a taxi.

  • Stayed June 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacqueshacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmoreno628, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, June 12, 2012
Thank you for taking the time to post your stay with us, glad to see you were able to enjoy our pool and fitness room.

I will be sure to share your nice comments regarding our staff.

Have a Great Day
Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larbert, United Kingdom
Level Contributor
100 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 8, 2012

I used this hotel on HiltonHonors points so there was no question about good value. The room had everything I needed including free wifi.

There is a nice pool at the hotel but the day I stayed there a few loud 'baseball parents' took over and made the place less welcoming - a real shame.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hopstepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmoreno628, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, June 12, 2012
Thank you for taking the time to post your stay with. While I note that your happy with the majority of your stay, I'm sorry to hear you were not able to enjoy the pool with the crowd of guest out there.

We hope to see you back soon

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, CA
2 reviews
Reviewed May 31, 2012

I stay at this nice hotel several times a year. Usually as I pass through the Las Vegas area on my way to the Grand Canyon or Zion. Lots of restaurants nearby.....plus a casino across the parking lot. Great job by the staff there!

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karlmarek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmoreno628, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, June 5, 2012
KarlMarek,

Thank you for taking the time to post your stay with us, it is alwasy great to see when we have impressed our guest.

Come back and see us soon
Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
185 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed May 19, 2012

I do, very much, like the BBW "Rain Kissed Leaves" products and the Neutrogena soaps.

Other than that, it wasn't good. I was supposed to stay 1 night, was asked by company to hang on for another night. I checked out in between.

That ended up being a darn good thing.

Checked in Monday, checked out Tuesday. Had strange red spots in the morning. They haven't gotten better, went to Dr. for diagnosis. Bedbug bites. ewwwwwww!

The good news? My luggage cooked in the hot, desert sun all day. My deodorant and my lip balm melted. That's enough to kill them. I was supposed to fly home, but didn't. I checked back into a (thank heaven) different room.

So, hotel itself...I stayed a 2nd night in 315, unknowing that I was a potential bug mover, but they should be very dead.

Do not stay in a room facing Sunset Station...their lots and parking garage are very well lit, light seeps through the cracks of the blinds. You'll be up all night.

Do not stay on the 2nd floor. Person above you will be heard, clearly, through the ceiling. They'll clomp on your head though they won't mean to.

King rooms: 3 lamps, 1 Over head light. Enough light on the Sunset Station side, just open the curtains. King beds not all that comforatable. Shower pressure good, water hot. Room did not have a luggage stand (I hate that). Alarm clock good, hair dryer horrid.

2nd night: Asked for 3rd floor room. Queen rooms, have (yay!) luggage stands. Beds more comfortable than king beds. 315 does not have bedbugs. 2 lamps, 1 OH light.

Both rooms had coffee maker, small refrigerator. WIFI in both was deplorable. People camped next to the elevator to get good signal. The outlets were plentiful and easy to find. A plus there. I like the pillows. They had a good assortment, you'll find one you like. Television stations a good mix, reception was good, remotes both worked.

1 Elevator, not well placed. You'll trek your luggage a good distance.

Recommend room on 3rd floor overlooking the pool. Better "dark" for sleeping, no one clomping over head.

Breakfast...I left Tuesday before 6, continental was already out and was a reasonable selection. Wednesday, went down at 8:10. 0 clean tables, wait staff doing their knitting. Found 1/2 clean table, went for coffee...empty. OJ, empty. Dug up staff, made toast went back to table. Waited. Stood up, turned around and wait person called across the room "do you want us to cook something?" It killed me, but I did not say "NO, but a clean table would be nice..." Instead I called back, "looking for coffee, hoping for orange juice". Staff member said, "oh, we have coffee now." Dandy. I got coffee, ate at a half dirty table and left. Other people came down to worse...there were no more half clean tables, only dirty ones. Maybe they got OJ. No idea. The breakfast isn't free, by the way. They want 8.99 for a dirty table, find your own coffee and no OJ.

I called the hotel about the bugs in 210....radio silence. The poor guy at the desk was beside himself, left a message for the manager. Zilch.

Room Tip: 325 was fine. Don't stay in 210 unless you have too much blood and like small red spots.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sonoran_Skies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmoreno628, General Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review, May 30, 2012
Dear Sonoran_Skies-
Thank you for taking the time to write a review about our hotel. I sincerely regret your stay didn’t live up to your expectations. We take your dissatisfaction very seriously and inspect all potential bed bug reports. We went through the proper protocol when bed bugs are suspected by shutting down the room and having it inspected by Eco Lab. There was no bed bug activity found in the room. I have emailed you a copy of the report

I regret the experience you had with breakfast and I can assure you that is not standard at our hotel. I have discussed this with our staff as it is our goal to ensure we live up to the high expectations of our guests.

I hope you choose to stay with us or another Hilton Garden Inn again. We are eager to wow you and show you our true HGI spirit. Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Henderson hotels
6.2 mi away
Hampton Inn & Suites Las Vegas South
0.2 mi away
Hampton Inn and Suites Las Vegas - Henderson
6.9 mi away
Hilton Lake Las Vegas Resort & Spa
Show Prices
Show Prices
Show Prices
5.9 mi away
Best Western Plus St. Rose Pkwy/Las Vegas South Hotel
2.1 mi away
Best Western Plus Henderson Hotel
0.3 mi away
Comfort Inn & Suites Henderson
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Las Vegas/Henderson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Las Vegas/Henderson

Property: Hilton Garden Inn Las Vegas/Henderson
Address: 1340 W Warm Springs Rd, Henderson, NV 89014-7629
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Henderson
#2 Family Hotel in Henderson
#8 Romantic Hotel in Henderson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Vegas/Henderson 3*
Number of rooms: 139
Official Description (provided by the hotel):
*The Garden Grille will be under renovation from November 23, 2015 until February 1, 2016. We are sorry for any inconvenience this may cause. We look forward to impressing you in 2016!* The Hilton Garden Inn Las Vegas/Henderson is conveniently located on US-95/93 at Exit 64 and I-215. Our hotel is minutes away from the Las Vegas Strip, 10 miles from McCarran International Airport (LAS) and a short drive to Lake Mead National Recreation Area. Enjoy onsite dining, a fully stocked lounge and bar area, as well as delicious room service. Host a meeting with more than 2,025 square feet of meeting space available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Hilton Garden Inn Las Vegas/Henderson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Las Vegas/Henderson Hotel Henderson
Hilton Garden Inn Henderson
Hilton Henderson
Henderson Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing