Mark Rich was a pleasure to have help us get our room before BeerFest last Saturday with my wife. We used a Voucher from Travel zoo to get our room, but come to find that we are charged $250 additional by accident.
I called in this evening, and immediately Mark completely understood my concern and addressed it immediately.We will come back just because of that personality.
Thank you Mark!
- Official Description (provided by the hotel):
- The Aston MonteLago Village Resort offers the perfect mix of deluxe accommodations on a spectacular lakefront setting near the action of Las Vegas, yet a relaxed departure from the hustle and bustle of the Strip. This uniquely themed resort offers a total vacation experience, with its Mediterranean-style setting and diverse activities, MonteLago Village Resort is an excellent addition to the Aston collection of condominium resorts and hotels. All accommodations feature a kitchenette or a full kitchen, Keurig coffee makers, and a balcony. Special check-in instructions: * The front desk is open daily from 7 AM - Midnight Guests who plan to arrive outside of normal check-in hours must call the property's after-hours phone number upon arrival. A staff member will verify guests' information and provide a check-in packet with additional registration instructions. One (1) key per registered room will be issued for after-hours arrivals and the key will be valid only until 10 AM. Guests arriving after hours must register at the front desk by 10 AM to receive valid room keys for the remainder of stay. For more details, please contact the office using the information on the reservation confirmation received after booking. ... more less
- Reservation Options:
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- Also Known As:
- Aston Montelago Village Hotel Henderson
- Montelago Village Hotel
- Montelago Village Henderson
- Montelago Village Resort Lake Las Vegas