I booed a Gondola boat in October 2012 fora sunset timed trip and the service was excellent from the lady I spoke to booking the trip to the Gondolier. We had Champagne and chocolates with the package I purchased along with the message in a bottle. The message in bottle was great and of course she said YES. The Gondolier as also able to get pictures on his personal phone of the moment and text them to me. he hotel/casino at the dock was also very nice and we wish we had more time to stay and visit it more. We plan to return in the future for an anniversary trip.