Stayed for one night on August 31. The front desk staff was much improved since our stay in July of 2009. Although we still had to wait to check in, the staff was polite, professional and pleasant during our check in process. The lines for check in and check out were not as long as in July and the font desk staff didn't appear to be as overworked as they were last month.
We were in the West wing on this trip, which we liked better than the East wing. The West wing seems to have been renovated more recently, as the hallway carpets and room carpets were not as worn and it had a "fresh" appearance.
Housekeeping was exceptional and the bathroom very clean.
Bell staff seemed overworked and were "rushing" to try to accommodate everyone who needed a car parked or wanted to pick up a car.
The pool is great, except for the constant rapper music. Even my 23 year old daughter, said "enough of the rap at 9:30 a.m." The pool chairs, the pool itself, bar service etc. are all very good but they could improve the music.
We like this hotel because there is a real separation from the hotel and the casino and the hotel provides a real respite.
The spa is good, except for the bathroom, which needs a renovation and painting. The manicure/pedicure were well done with friendly staff.More
- Free Wifi
- Free Parking