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“The Spa”

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Green Valley Ranch Resort and Spa
Ranked #7 of 26 Hotels in Henderson
Certificate of Excellence
Reviewed November 30, 2012

Short get away to Las Vegas. Spent a day at the GVR Spa- Spa services were great! Amenities were excellent. The only negative was the front desk staff. They were very nauchalant, obviously just there for a paycheck. Lack basic customer service experience! Also, the locker room key boy- lack of hospitality. We could have gotten key via automated service. Very poor customer service in the Spa for a hotel of this caliber. Massage staff was great! Be sure to get Cynthia-very good, polite, hospitable and made up for the customer service where her colleagues failed. Will definetly be back- hopefully front desk at spa would have improved. First impression is always lasting impression......

  • Stayed: November 2012, traveled as a couple
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3  Thank Jani_ve_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,264 - 1,270 of 2,175 reviews

Reviewed November 24, 2012

Just got back from staying 4 days at Green Valley. We stayed ther as it was close to relatives we were visiting. Hotel was nice but there were a few annoyances. Room wasn't ready until after 5pm for check in which was a little bit of a pain. Then the fuse is the bathroom blew out. Housekeeping sent up maintenance who ignored the "do not disturb" light and walked in while my wife was in the shower. I don't think I have stayed in a hotel where that has happened. Outside of that it is a nice resort with a beautiful pool area and great spa. The food is OK and there is a food court with a Fatburger, Sandwhich shop and Coffee Bean. The other thing that really is annoying is this $25 resort fee that doesn't even include wifi. They should just add $25 to the room price and call a spade a spade. That being said and now knowing how it works, I would probably stay there again when we visit our relatives

Stayed: November 2012
2  Thank Mikepoly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

LOCATION:- When U wanna live it up in Vegas luxury but U wanna be away from d "noise" of d Strip, GVR is the best option and is about 15 mins away from Strip on I-15(?). Family friendly
environment, esp pool area is much less crowded n more family oriented than Strip hotels.

ROOM:- I had a Suite for $50 upgrade. It was much bigger than d normal room. Very quiet. Very luxurious bathroom. His n hers wardrobe. Big sofa in living room, unfortunately d Suite is a studio, so when one is sleeping, U can't turn d TV on.

ATTRACTIONS:- Feast Buffet is perennially voted one of d best buffets in Vegas (rightly so), n I went there often for Bfast or Lunch. 6 cooking stations, including Chinese, Italian, BBQ n Dessert. Great ice cream section includes Sugar-free Ice cream. My mother has diabetes so
she esp loved how U can order thick sugar-free milkshakes. Be kind, pay for good service & tip d ice cream counter staff if U feel its warranted.

Food Court in casino area has a few good fast food options. GVR is in d suburb of Henderson, with a Whole Foods n a Cheesecake Factory just across d road from d hotel, if U dont wanna go far.

SERVICE:-Very good service & friendly in all departments. Reception was excellent. Valet parking guys were reli friendly n efficient.

CONCLUSION: D cliche "Home Away from Home" is fitting for GVR. Next time Im in
Vegas again, GVR will definitely be my first choice to stay.

  • Stayed: May 2012, traveled with family
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1  Thank rollingstone66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

What a great off the strip jewel! Rooms are beautifully appointed, extremely spacious, and quiet. The bed was extremely comfortable and the bathroom a spa experience. The staff is very friendly and accommodating. Their website offers amazing deals. This is a remarkable resort for a bargain price. The only negative is that they allow smoking in the bar area. I was impressed with the overall hotel experience and would definitely return.

  • Stayed: July 2012, traveled with family
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Thank Chelsei A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

Overall, nice hotel, pretty quiet, relatively smoke free (for Vegas). Main negative is the "free" wi-fi that is included as part of the $24 resort fee. I could never connect with an ipad, the connection icon just kept trying. However, for an additional $17, you can connect to the "fast" wi-fi. So, they are really asking for $30 (24 hours) plus for something that works well and is free many places. I felt like I had stepped back in time to what wi-fi was like 8-9 years ago. They need to address this issue--it comes across like a scam..

  • Stayed: November 2012, traveled solo
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4  Thank bosstep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

I recently stayed at Green Valley ranch for a business conference and found the resort very comfortable and easy to get around. The room was very nice and spacious, and nicely decorated. Plenty of places to eat in the resort and around it.

  • Stayed: November 2012, traveled on business
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Thank Allan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

I really like this hotel. We stayed for 2 nights in September 2012. We had flown from the UK to Los Angeles and had stayed there 2 nights then drove over to GVR in Henderson.

We couldn't get checked in at first, but it's a small property by Vegas standards and they kindly took our bags at a desk beside check in and we headed off to the buffet. They offered to call us when the room was ready, however we didn't want to use our UK mobiles so declined. We had brunch (really good and price very reasonable), then went back and got checked in. We booked a deal for $160 for 2 nights called 'dinner and a movie' - included $50 dining credit and 2 movie tickets.

We also had breakfast and then a dinner using our dining credit during our stay.

The room - it was so nice. We overlooked the pool. The full length window (which looked like a french door) was very European in style, as was the bathroom. We really liked it. Only thing we found odd was the way they had mixed the border tiles in the bathroom, maybe just not to my taste, I guess they were just trying to be different.

The pool - fantastic. Large, fake beach which was nice. Loungers were lovely with chenille covers in nice bright colours. Very comfy and plenty of towels available. Also some water and cups available at the towel booth. Nice touch. There was a wedding when we were there and we saw the guests arriving all dressed up. What a lovely spot for the event!

The District - we enjoyed having this outdoor area to wander around in the evening after dinner. We had outside drinks at Al's Garage on both nights.

Casino - reasonable size and had everything we wanted.

Other eateries - although we didn't try anything other than the buffet, there was reasonable choice. The Italian place (Terra Verde?) had a good deal on for lunch I think, but we never managed to try it.

Area - good area if you like a bit of shopping. Away from the hustle and bustle of Vegas but close to the interstate if you have a car.

Room Tip: As for a room overlooking the pool.
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  • Stayed: September 2012, traveled as a couple
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1  Thank lesley1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Valley Ranch Resort and Spa

Address: 2300 Paseo Verde Pkwy, Henderson, NV 89052-2672
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Henderson
#2 Top resorts Hotel in Henderson
#2 Luxury Hotel in Henderson
#4 Romantic Hotel in Henderson
#9 Business Hotel in Henderson
#11 Family Hotel in Henderson
Price Range: $115 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Green Valley Ranch Resort and Spa 4.5*
Number of rooms: 490
Official Description (provided by the hotel):
Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more   less 
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Also Known As:
Green Valley Ranch Hotel Henderson
Green Valley Resort
Green Valley Hotel

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