I'm torn on how to rate this hotel.
On the one hand:
It's really nice. The rooms are spacious and the beds are comfy and the bathrooms are beautiful. The iPod docking station was nice, as were the speakers in the bathroom.
The pool area is absolutely gorgeous. I would have loved to have been there when it was warmer as I'm sure the pool is packed and really fun. The spa area is nice (though I didn't use it) and the workout room is huge, with tons of new machines. The staff was friendly, and the cocktail servers in the casino were quick. Breakfast in the main restuarant was good, and only about $18 for 2. the Irish pub was great with a friendly bartender and really reasonably priced drinks and daily specials. They also have an OHOP, an Italian restaurant, a movie theatre and several clubs. And there is a Whole Foods about a 10 minute walk away. The casino isn't that big, but it was never very crowded. The conference rooms were really nice as well.
On the other hand:
The sushi resturant was ridiculously overpriced. $10 for 2 pieces of salmon sushi? I know it's Vegas but come on. The buffet looked like more quantity than quality, and the halibut I ordered from room service was bland and overcooked.
But my biggest gripe was the shuttle service. I was told there was free shuttle service to and from the airport and the strip. I arrive at 5 on Friday - no shuttle until 7pm. Saturday the first shuttle to the strip was at 1pm. Monday when my husband left for the airport at 8am and Wednesday when I left at 6:30 there was no shuttle. The first one isn't until 9am. Over 4 days we spent over $150 on cabs due to the inconvenient and infrequent shuttle service. Plus, the shuttle only seats 14 people so more than once I saw someone turned away.
When I checked out, I noticed that I was charged $20 more per night than what was advertised for my conference rate. I emailed the manager and he refunded me the $100 so the customer service was very good.
I guess, if you are really looking to get away and relax, hang by the pool, do a bit of gambling, and aren't looking to hang out much on the strip or stick to a budget, this is great hotel. It's gorgeous and the pool area is beautiful. But if you really want to be on the strip and don't have a ton of money to spend on food and cabs, you might end up disappointed.
- Official Description (provided by the hotel):
- Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more less
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- Also Known As:
- Green Valley Ranch Hotel Henderson
- Green Valley Resort
- Green Valley Hotel