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“Great views” 4 of 5 stars
Review of The Westin Lake Las Vegas Resort & Spa

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The Westin Lake Las Vegas Resort & Spa
4.0 of 5 Resort   |   101 Montelago Boulevard, Henderson, NV 89011   |  
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Ranked #10 of 26 Hotels in Henderson
cave creek
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great views”
4 of 5 stars Reviewed January 5, 2013

I really am a fan of this hotel. I'm a platinum member with SPG, so I do have a lot of experience with hotels. I do have one concern though, when i checked into the hotel on Thursday, there was only 1 person helping and there was a line of a couple guests in front of me. The Platinum check in sign is on the counter, but no one to man it. The check in girl ( I cannot recall her name, but her shift went to 11pm that night) was really nice and tried to rush people through. The person in front of me had a yippy dog, so she made sure she booked me on the opposite side of the hotel.

Ashleen checked me out in the morning, because the TV check out wasn't working. She was very nice and even suggested a "special" tea for my head cold.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank brad t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, January 10, 2013
As a SPG Platinum member, thank you for sharing your experience. We truly regret any inconveniences that you encountered during check-in and appreciate you sharing your concern with us. Rest assured, we will use your feedback as an opportunity to strengthen our commitment to providing the best in service for our guests. Thank you for sharing your review and we hope we get the pleasure to welcome you back to The Westin Lake Las Vegas Resort & Spa.
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1,020 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
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English first
Tulsa, Oklahoma
Level Contributor
178 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed January 3, 2013

This place is unlike any place you have stayed near Vegas. Very Italian Renaissance. Amazing fitness center and the setting on the lake is gorgeous. The rooms are first class and you will have a most relaxed stay. Go the the bar and order a Desert Elixir So refreshing!

One downside - the whole area feels very slooooow! The little village nearby is nearly empty. More people need to go here before the whole place rolls up the sidewalks and leaves town. It's worth the trip and a great getaway. Plus - a tidy 35 minutes from the Strip in case you need to find a little action.

Enjoy while you can!

Room Tip: Anything pool or lakeside would be a good choice depending on what kind of mood you are in.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank diannedavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, January 10, 2013
Thank you for sharing your perspective with us. It’s such a wonderful compliment to be considered an amazing, hidden surprise! We’re delighted to have been able to exceed your expectations and appreciate you sharing your feedback regarding our resort and surrounding area. Thank you for sharing your great room tip and review for our future guests and we hope to welcome you back to The Westin Lake Las Vegas Resort & Spa in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2013

A beautiful hotel not too far from the Strip and Hoover Dam. Love the outside patio and the rich, warm colors of the hotel. Lovely view of the lake (for extra fun, go feed popcorn to the birds and fish!). Very helpful staff - especially the concierge (I think her name is Aileen), who gave us great advice about Hoover Dam and the Ethel M Chocolate Factory.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DC4NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, January 3, 2013
Thank you for sharing your beautiful description of The Westin Lake Las Vegas Resort & Spa and for mentioning how helpful our staff members were during your stay! We’re delighted that our location worked out so great for your trip and we hope you’ll get the chance to visit with us again.
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Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 31, 2012

We knew nothing of Lake Las Vegas, and thought we would give this a try. Although it was the slow season between Christmas and New Year, the hotel was perfect, the people were wonderful, and it was easy to see that when the weather heats up, the multiple pools, the beach, and the beautiful grounds will be amazing.

The one down side in the area is the dead golf course. Gone to waste before Westin took over the property, I'm sure they will figure something out.

We loved our stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cancer2cm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, January 3, 2013
We always enjoy reading about our guests’ impressions of their stay and truly appreciate you sharing your review with us. As a first time visitor to our resort, we’re thrilled that you loved your stay and we hope we get the pleasure to welcome you back to The Westin Lake Las Vegas Resort & Spa. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colonial Heights, Tennessee
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed November 21, 2012

This place is a gem; the staff are amazing (especially Abdul in Rick's Cafe') and the grounds are impeccable.

Two huge heated pools, a beach with complimentary kayaks, paddleboats and other activities, a deli, a 4 star sushi restaurant, a nice lounge, and all with a Moroccan flavor that is very unusual in the US.

The rooms were large (we upgraded to a Jr Suite for $50/night more...with 2 kids this was perfect) and the lake is gorgeous. Near Thanksgiving, there is NO ONE HERE; we enjoyed the peace and quiet, away from the wackiness of the strip (which is a 15-20 minute drive...easy!) Hoover dam is 25 minutes away in the other direction. Don't miss it if you haven't done it before.

We will definitely visit the Westin Lake Las Vegas again. Absolutely no complaints.

Room Tip: Lake view is really nice, but are you going to look out the window all day? :-)
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank LobstaJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, November 27, 2012
How wonderful to read so many positive comments! Your description matches the kind of experience we hope each of our guests has while visiting with us. We’re delighted that you and your family enjoyed your upgraded accommodations and that our location worked out so perfectly for your stay. We hope that we get the pleasure to welcome you back to The Westin Lake Las Vegas Resort & Spa. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 21, 2012 via mobile

Only got to stay here one night, but this was a beautiful property. It is quiet & secluded. There were no signs of being near Las Vegas...not one slot machine in sight!!! The room was a little small & cramped but the furnishings were very upscale and the bedding & pillows were plush & comfy;-) The poolside area is my favorite and the firepit at night adds a romantic glow to the entire hotel;) Definetly worth the drive and a straight shot to Vegas...if you want to leave this tranquil paradise!

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Graydonsngirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, November 27, 2012
We’re glad that you were able to sit back and enjoy your time by our pool area and fire pit! Learning that you consider us a tranquil paradise is such a wonderful compliment to us and we truly appreciate you sharing your glowing review. We couldn’t be happier that you enjoyed such a peaceful and relaxing stay at The Westin Lake Las Vegas Resort & Spa and we hope to welcome you back soon. Thank you for reliving your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 20, 2012

My wife and I stayed for a weekend at the Westin Lake Las Vegas after a long flight from London and left feeling very refreshed after 2 nights.

On check-in, we were given a free upgrade to a Lake View room. We had a beautiful view, but had to keep the patio door shut because of a stagnant smell from the docks below. There was also a bit of broken glass on the patio which housekeeping was kind enough to leave for us.

They were also nice enough to leave the alarm clock set for 6:30am, which was perfect because we were looking forward to jumping out of bed at the crack of dawn to run out on the patio and hopefully step on some glass!

On a more positive note, we loved the pool area and hot tub. Both of which were the perfect temperature. I can only imagine the $22/night resort fee goes to heating the large and beautiful pool year round.

The room itself was nice. Classic layout with a very, very comfortable bed.

Staff is also very friendly.

The best part of course is there is no casino. I can't stress how amazing it is to find a secluded resort near vegas with comfortable beds and none of the noise and smells of a casino.

All in all a great stay, and would have given 4 out of 5 if not for some glaring lack of attention to detail in the housekeeping department.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MauroXD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review, November 27, 2012
Thank you for sharing your review though we truly regret any inconveniences that you and your wife experienced during your getaway with us. Please rest assured that your review is being passed along to the head of our housekeeping department and we sincerely apologize for any inconveniences. While we’re glad that you enjoyed your time at The Westin Lake Las Vegas Resort & Spa, we hope we get the opportunity to welcome you back again to provide you with the 5- star stay that you both deserve. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Lake Las Vegas Resort & Spa

Property: The Westin Lake Las Vegas Resort & Spa
Address: 101 Montelago Boulevard, Henderson, NV 89011
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Henderson
#4 Luxury Hotel in Henderson
#14 Romantic Hotel in Henderson
#16 Business Hotel in Henderson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Lake Las Vegas Resort & Spa 4*
Number of rooms: 493
Official Description (provided by the hotel):
Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more   less 
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Also Known As:
Loews Lake Las Vegas Hotel Henderson
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews

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