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“Best hotel and in the middle of nowhere”

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La Quinta Inn & Suites Ely
Ranked #2 of 15 Hotels in Ely
Certificate of Excellence
Marana, Arizona
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best hotel and in the middle of nowhere”
Reviewed July 6, 2011

Brand new great hotel and located next to the only grocery store in town.

Stayed June 2011, traveled solo
Helpful?
Thank norrisntucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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829 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
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English first
Alameda, California
Level 5 Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 6, 2011

We needed a clean, comfortable place to stay after a looooooooong day on the road, and this hotel fit the bill. The room was just what we wanted, and the staff was very friendly. The breakfast was fine. If I come through Ely again I will definitely stay here again.

There was a glitch at check-in. I arrived at the check-in desk, and the very friendly young woman there was on the phone with a customer. When she finished the call, the phone immediately rang again. I think she should have answered it and told the caller she was with a customer, but instead she chose to handle the caller. The person who called had some complaint that the woman was not able to handle, but she still tried to help them. This took several minutes. Then, when she took my name, somehow someone else had checked in with my reservation. At first, she said she would put me in a room with a king bed and a sofa bed (I had reserved two queens two months earlier). Then she said it would be a rollaway. I insisted that I reserved a room with two regular beds for the two adults in our party (my teenage son is taller than I am), and she somehow found another available room with the two queens. Everything turned out fine, and I commend the young woman for her politeness, but that made my rating a "4" instead of a "5" for this hotel.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BowlderMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soutahhospitality, Guest Relations Manager at La Quinta Inn & Suites Ely, responded to this review, July 8, 2011
Dear Guest,
Thank you very much for your review and your business. We are glad you enjoyed your stay and we appreciate the feedback on our front desk employees. We will discuss this review with our employees and incorporate it into our regular training.
We look forward to seeing you again soon!
Jace Burgess
Guest Relations Manager
Ely Laquinta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tiburon, California, USA
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 2, 2011

In a big city this room would cost 2-3 times as much. Big immaculate rooms nicely appointed. My only criticism is the air con. It works very well but is very loud. We had to choose between a warm stuffy but quiet room or a very cool but noisy room. Quiet air con would make this place first class

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2toughteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soutahhospitality, Guest Relations Manager at La Quinta Inn & Suites Ely, responded to this review, July 8, 2011
Dear Guest,
Thank you for your kind review and your business. We will look into adjusting our air conditioning so we can provide a cool and quieter room in the future.
We look forward to seeing you again at the Ely La Quinta
Jace Burgess
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 23, 2011

If you're staying at a hotel in Ely, chances are you've been driving for a while on Route 50 or Route 93 (I've hit Ely from both roads over the years). And chances are, you'll be tired.

Although I would normally stay at a Holiday Inn (I'm a Priority Club member), La Quinta was the best bet on a pet-friendly hotel. And it turned out we liked it. We especially liked the hot water spa in the pool room to rest our aching bones.

The room was clean and comfortable, and the staff was courteous, friendly, and helpful. The only real complaint I had was that the eggs at breakfast looked, felt, and tasted like yellow styrofoam. Nothing's perfect, I guess, and overall we enjoyed it.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rwjones52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soutahhospitality, Guest Relations Manager at La Quinta Inn & Suites Ely, responded to this review, July 8, 2011
Dear Guest
Thank you for staying with us and reviewing us on Tripadvisor. We are very glad you enjoyed your stay. We would also like to boast freshness in our breakfast choices, so we are glad to hear your feedback on our eggs. We take all complaints very seriously, especially when it comes to the food we serve.
We look forward to seeing you again at the Ely La Quinta Inn & Suites
Jace Burgess
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level 6 Contributor
173 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed June 19, 2011

This hotel is a pleasant surprise in the small town of Ely. The room was comfortable; there is a pool, business center, and exercise room - everything we could ask for. The free breakfast was the typical hotel fair of waffles and very little protein, but that is to be expected.

There is no restaurant but a grocery store is next door for any needed items. We had dinner at La Fiesta, across the road and down a couple blocks.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TravelinGal2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed June 17, 2011

This is a very clean and beautiful hotel. We love that it is pet friendly. Contrary to a previous review, we found the pet rules (scoop your poop, no excessive barking, don't leave pets unattended, pets not allowed in dining or pool areas) to be reasonable and considerate of other guests. We found Sharon to be friendly and helpful, giving us weather and road condition information on checkout--as well as chatting about our trip.

Download a file? Each room has free wi-fi and there is a Business Center for those without laptops.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank schnauzermommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2011

I have stayed at this hotel for several months from March to June 2011 on business. It is very good in almost every respect -- well run and maintained, with a nice staff. However, the internet service is terrible. If internet is critical to you then consider staying elsewhere or plan on being very frustrated. It is worse than the old days of dial-up, which is unacceptable in this modern age. Internet was fine when I arrived in March. But it went out almost entirely for a few days and, since about April, has never come back to a proper level. When the hotel is busy in the evening it is often virtually impossible to do a simple task like checking email or getting on Facebook. It's better in the a.m. when the system is less busy, but still very slow overall. I wrote a personal note to the manager and filed comments with the national La Quinta chain and did not even get the courtesy of a reply from either. I was away for about 3 weeks, just returned, and nothing has improved. My colleagues staying here have the same frustrations.

Stayed June 2011, traveled on business
Helpful?
Thank Merganser10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6496gm, General Manager at La Quinta Inn & Suites Ely, responded to this review, September 24, 2012
Thank you for taking the time to provide us your feedback. Unfortunately, in a remote area like Ely, goot internet service providers are hard to come by. I am very happy to report that we have purchased an individual 3.0 meg line just to service our internet needs. We have seen much improved speed on our internet lines and we are always trying hard to keep our guests satisfied here at La Quinta in Ely 8)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Ely

Property: La Quinta Inn & Suites Ely
Address: 1591 Great Basin Blvd, Ely, NV 89301-3136
Phone Number:
Location: United States > Nevada > Ely
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Ely
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Ely 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The La Quinta Inn & Suites Ely was recently named a 2011 TripAdvisor Certificate of Excellence award winner!The La Quinta Inn & Suites Ely is located in the heart of beautiful Ely, Nevada. Only minutes from such conveniences as dining, shopping, gaming, golfing, mining, fishing and hunting just to name a few! Whether traveling on business or pleasure, the La Quinta Inn & Suites Ely Hotel has everything you need for your lodging experience.All of our mountain view guest rooms will treat you to many of the comforts of home. Luxurious bedding and decor are complimented with such amenities as a microwave, refrigerator, coffee maker, hair dryer, iron & board, massage shower heads, satellite television with HBO, data port phones, free high speed internet and free local calls. Snuggle next to the fire place and be treated to a Free Bright Side BreakfastTM. Our hotel amenities strive to make your stay convenient and stress-free. We offer a state of the art exercise room. The heated indoor pool and spa provides year round pleasure. Our business center is open 24 hours a day. Our Great Room may be reserved for business or social gatherings of up to 100 people which has an indoor fireplace and outdoor patio with fire pit for relaxing. Guest laundry is available at a nominal fee and your pets are welcome here.The La Quinta Inn & Suites Hotel takes great pride in our hospitality and service. We specialize in offering our guest that home away from home experience by anticipating our guests needs and exceeding their expectations every time. We invite you to be our guests! ... more   less 
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Also Known As:
La Quinta Inn And Suites Ely
La Quinta Inn & Suites Ely Hotel Ely

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