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“Good, but not excellent”

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Red Lion Hotel & Casino
Ranked #5 of 29 Hotels in Elko
Certificate of Excellence
Elko
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good, but not excellent”
4 of 5 bubbles Reviewed January 15, 2014

The food in the hotel is descent, the bed was comfortable, the Wi-Fi access was easy, but the bathroom needed a little more tending to. It was discouraging to see body hair on the shower walls, on the floor and inside the tub. Overall the hotel was nice

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Jaime2014 R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, January 17, 2014
Thank you for posting a review of our hotel. It is very rare for a guest to mention the problems you found in the bathroom. I don't doubt that there was a problem, but our housekeepers generally don't miss things like this. I am very sorry that we left your room with those problems. Our front desk would have moved quickly to relocate you. We are however glad to hear that in spite of this problem you had very good things to say about the hotel. Again, my sincere apologies to you and we look forward to your return visit when we have another chance to "do things right!"
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514 reviews from our community

Traveler rating
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    37
    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Reno, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 6, 2014

I recently spent the New Years weekend in Elko, Nevada, and had an Incredible stay. My girlfriend and I wanted to start the New Year on the right foot, so naturally we decided to stay at the Red Lion Hotel & Casino. As the "Premier" Hotel and Casino in North Eastern Nevada, the Red Lion met and exceeded our expectations! The room was large and very comfortable, with all the ammentities. We had an amazing dinner at the Aspens Bar and Grill. The food was great and the sercvice was excellent. We will be visiting Elko numerous times this year and we will absolutely be staying with the Warm and Friendly folks at the Red Lion Hotel and Casino. If you are in Elko Nevada, and are looking for a place to stay, the ONLY place is Red Lion Hotel and Casino.

Larry Stephenson
Reno, NV

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, January 9, 2014
Thank you so very much for taking the time to post a review of our Hotel and Casino! We very much appreciate your kind words, Mr. Stephenson. It is our top priority to provide the most memorable guest experiences possible. We are glad to have your return business. Please let us know when you return! Thanks again for choosing the Red Lion Hotel and Casino!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 30, 2013

The room was very nice with free Wi-Fi, a comfortable bed and a big flat screen TV. And unlike other hotels we've stayed at, the Red Lion TV was picture perfect clear on all channels!

We like the buffet and the upscale Aspen restaurant is really nice at reasonable prices.

The casino slot manager, Ellen Bird, was very helpful and my wife really enjoyed playing the new state of the art slots and I won $882 on a penny slot!

Ed Heisler

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, January 2, 2014
Thank you for posting a review of our hotel and casino. We are glad that you enjoyed our amenities, our buffet and The Aspens restaurant. Congratulations on your win on our penny slots! We are proud of our staff and so glad that Ellen was helpful to you. We look forward to your return visit!
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Elko
1 review
4 of 5 bubbles Reviewed December 13, 2013

I was pleasantly surprised at the new renovations that happened to the rooms. It was very quiet in the hallways and the rooms were comfortable. This is my first time staying there and I would stay again. My only negative is that registration is in a smoking casino.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Lorrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, December 16, 2013
Lorrie, thank you for letting other patrons know about our room renovations through your review of our hotel. Glad that you are another satisfied guest and we very much look forward to your return visit! Happy Holidays to you and your family!
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Elko
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 12, 2013

You & your pets will be welcomed like family. I really couldn't believe the service & attention to detail not only for ourselves but our beloved English bull dogs. They were treated to a welcome package upon checkin as well!
Usually hotels of this price point are not so receptive. We travel between MT & Ca Often, this hotel will be our home in-between homes... What a wonderful experience. See you all on the 26th on our way back to Montana.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edward N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, December 16, 2013
Thank you so much for posting such a wonderful review that highlights our staff and their commitment to excellence in customer service. Guest's pets are always welcome at our hotel. We are looking forward to seeing you again after Christmas. Thanks for making the Red Lion your choice for accommodations in Elko. Seasons Greetings to you and your family!
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LasVegas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

The Red Lion Hotel is an excellent place to stay-friendly staff/delicious food/spacious clean rooms/n awesome quality bands that we all had a great time listening and dancing to! Victor the bartender was very attentive and sweet. Ty RedLion for a memorable time

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coronado19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, December 6, 2013
Thank you so much for taking the time to post a review! We are very glad to know that we have another satisfied customer. Thank you for pointing your enjoyment of the bands that visit us each week as well as our good food and large rooms. We look forward to your return visit! Thanks again for choosing the Red Lion Hotel & Casino!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
Level Contributor
337 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed December 2, 2013

Even though there is a casino on the property, the hotel is very nice. Just off the eastern I-80 exit, the Red Lion has nice rooms that are very clean and the beds very comfortable. The only problem we had was parking for registration - it seems that casino players take those slots so it must be their not being able to read handicap. Red Lion should enforce this parking policy!

Room Tip: Unit 3 rooms are away from the casino.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fuz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, December 3, 2013
Thank you for posting a review of our hotel and thank you for mentioning our clean and comfortable rooms. Regarding parking, our security department head has been notified and we will be observing the registration parking to keep those spots open for our guests that are checking in. Again, thank you for choosing the Red Lion Hotel & Casino.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel & Casino

Property: Red Lion Hotel & Casino
Address: 2065 Idaho St, Elko, NV 89801-2628
Phone Number:
Location: United States > Nevada > Elko
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Elko
#3 Romantic Hotel in Elko
#4 Business Hotel in Elko
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel & Casino 3*
Number of rooms: 222
Official Description (provided by the hotel):
Red Lion Hotel & Casino is Elko’s premier hotel and casino, offering comfortable accomodations, great amenities and endless entertainment. Whether you’re traveling for business or pleasure, we’ll make you feel right at home. Elko’s Red Lion Hotel & Casino features the finest accommodations available in northeastern Nevada. Enjoy plush, pillow-top beds, contemporary furnishings, wireless internet and more in our inviting guest rooms. We also have a fitness center, gift shop, seasonal pool and business center, so you have everything you need under one roof. ... more   less 
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Also Known As:
Red Lion Hotel And Casino
Red Lion Hotel Elko
Red Lion Elko
Elko Red Lion

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