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Reviewed August 13, 2017

Wanted a hotel which made us feel welcome and pampered; this was the best! Dining room next to the lobby offered great dinner selection and the breakfast (not free) was superb! Quiet room with beautiful view of the town.

  • Stayed: August 2017, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank ssdever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie B, Front Office Manager at Hilton Garden Inn Elko, responded to this reviewResponded August 24, 2017

Dear ssdever,

Thank you for taking the time to leave us a review. We are glad to hear that you found what you were looking for in a welcoming hotel, with the option of pampering, as well as enjoyed our dining options. If there is anything that we can do in the future to make you feel more at home, please let us know.

Safe Travels,

Katie Blanchard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2017 via mobile

Our tv doesn't work. Staff has been in our room helping us fix it, but no luck! They were so nice- I'm sure they'll make it up to us b/c they have been here trying w/ maintenance! Trying to get it to work! We finally told them not to worry it's 11pm
Very nice rooms even if tv not working! Staff is great & room clean
Bummer about tv but happy they tried & tried! Went far & above to help

Stayed: August 2017
Thank simonegrogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie B, Front Office Manager at Hilton Garden Inn Elko, responded to this reviewResponded August 24, 2017

Dear simonegrogan,

Thank you for taking the time to leave us a review. I'm sorry to hear that we were unable to get the TV in your room to function. I am glad to hear that our staff went above and beyond to make an effort to help. If there is anything thing that we can do in the future to make your next stay feel more at home, please let us know.

Safe Travels,

Katie Blanchard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2017

Can always count on Hilton Garden Inns

We stay at this hotel chain when ever possible. They are always clean and well maintained and on site dinning available.

We stated at the the SLC HGI for just one night on our way to Yellowstone and I have to say the room and hotel were a welcome sight after a full day of driving.

Staff was available and friendly, rooms are clean, free wifi was good enough for checking email and doing social media posts.
Very comfortable Hilton Garden Inn Adjustable beds!
AC worked just fine and wasn't loud.
Breakfast in the Hotel Restaurant was priced fairly and tasted yummy.

Can't go wrong with this hotel choice.

  • Stayed: August 2017, traveled as a couple
    • Location
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Thank DSCmePleasanton_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie B, Front Office Manager at Hilton Garden Inn Elko, responded to this reviewResponded August 17, 2017

Dear DSCmePleasanton_CA,

Thank you for taking the time to leave us a review. We are glad to hear that you have enjoyed your stay with the Hilton Garden Inn brand. If there is anything that we can do to make your next stay feel more at home, please let us know.

Safe travels,

Katie Blanchard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2017

We very much enjoyed are stay at the Hilton Garden Inn. We were there for 9 nights. Every staff member was so helpful. pleasant, and made sure our stay was enjoyable and comfortable. The next time we our in town we will be staying at the Hilton Garden Inn and I highly recommend them!

  • Stayed: July 2017, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Kristin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie B, Front Office Manager at Hilton Garden Inn Elko, responded to this reviewResponded August 9, 2017

Dear Kristin T,

Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and that the staff was highly accommodating to you your needs. We look forward to welcoming you back on your next trip through Elko. If there is anything that we can do to make you feel more at home, please let us know.

Safe Travels,

Katie Blanchard

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Reviewed August 1, 2017

The Elko HGI has plenty of parking and an expansive and inviting lobby area connected to the restaurant. Check In went quickly.

Our room was modern and spacious with a double sink bath and tub, which is a requirement. The work area/desk offered plenty of space to work on a laptop as well as charge devices.

Breakfast could be augmented with cooked to order omelets at reasonable cost providing an alternative to the tired bacon, gummy gravy, rubber eggs so often found at free continental breakfasts. We paid $10 for a nice fresh breakfast for two.

This is a modern, clean, well staffed and inviting hotel. I recommend it to anyone staying in Elko.

The bed was comfortable.

Room Tip: We stayed in a 3rd floor king. Quiet.
  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
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2  Thank segraves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie B, Front Office Manager at Hilton Garden Inn Elko, responded to this reviewResponded August 9, 2017

Dear segraves,

Thank you for taking the time to leave us a review. I'm glad to hear that you enjoyed your stay with us and found our breakfast a nice break from the usual offerings. We look forward to welcoming you back in the future and if there is anything that we can do to make your next trip feel more like home, please let us know.

Safe Travels,

Katie Blanchard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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