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“Staff” 4 of 5 bubbles
Review of Gold Dust West Carson City

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Gold Dust West Carson City
Ranked #3 of 17 Hotels in Carson City
Certificate of Excellence
Carson City, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Staff”
4 of 5 bubbles Reviewed September 9, 2013

I am a regular at the Grille - eating there 2-3 times per week. The great waitresses... Rita and Vanessa. The new busser Robert is so polite and attentive. But something must be done about the cashier Laurie...she is so overbearing and pushy. At least 5 times in a row she asked me if I had written in Trip Advisor about her, and that I should say what a "wonderful cashier she is". The last time she asked she said she was wondering because she hadn't seen my name in there with HER REVIEW. I couldn't take it anymore..so I just said I'll just have to write a review!!! SO HERE IT IS!!! When someone is so pushy and has to "fish for compliments" they must be quite insecure and needy. Her tone and manners are aggressive, inappropriate and negative.

PLEASE STOP HER!

  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank debbie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    85
    79
    34
    10
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Redding
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

First, we have been visiting Gold Dust West Hotel about 6 years. It started as once a year participating in the SP Bowling Tournament. The first experience was hospitable as staff from the hotel met our entertainment needs. One of the important things bowlers will tell you is that they like the lanes or not when it comes to bowling. If bowling lanes aren't properly care for the popularity of the bowling lanes will be echoed as negative by the bowlers. This has not been said at the Gold Dust because the bowlers really love the lanes. The Gold Dust met that level of quality in how they prepared the lanes for the bowling visitors. The casino fills the void for casino lovers although it is small in comparison to the larger hotels but equally accommodating when it comes to the gaming experience. There are three eating establishments within the hotel where the food serves its purpose for its guest. The surrounding community offers positive entertainment/food/fun that anyone can enjoy. We like coming here to visit. We now come twice a year to bowl and look forward to it each time, as it were. This goes out to the Gold Dust staff- "A BIG THANKS FOR TAKING CARE OF US."

Room Tip: We have had the experience of sleeping in rooms with the king size bed. They have a mini suite that...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bernard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

The Gold Dust is surrounded by golf courses and is really an Oasis. The staff is very friendly, the food is excellent and the price for everything is extremely reasonable. The restaurant staff with service by personnel; such as, Vanessa is outstanding. The rooms are clean and well maintained. The TV had more channels than most name hotels. The only negative (but very common in hotel/casinos) is a faint order of cigarette smoke. For the price I can not think of a better hotel to stay for a golf trip

Room Tip: I would recommend obtaining a room on the top floor.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jackamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penn Valley, California
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

Just returned from stay to paly golf with an old group of friends. we always stay here and finish up with a banquet dinner. Staff very friendly and helpful; great pool to relax; rooms are clean and pleasant, especially the suites. Food was good at both restaurants although the Ole!Ole!mexican food dinner I had needed to be heated up. Great drinks at bar. Outside facility needs a litter patrol but otherwise very nice. We'll be back next year!

Room Tip: Ask for an upstairs suite...some very nice mountain views.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 16, 2013

One of the most comfortable hotel beds I have slept in for a very long time. Nice rooms, very clean and modern. Staff was very helpful. Pool was great. Only down side is the lobby of the hotel is open to the casino, so the lobby is smoky. We had a smoke free room (most of the looked to be smoke free), and the room was great. I would definitely stay here again. The door were rather thin, so I could see a problem if you had a lot of people making noise in the halls, but we were there over the 4th of July weekend, and the hotel was pretty full and did not have a problem.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank darklighter67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
224 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

This review primarily concerns the RV Park at Gold Dust. It is quite good. Reasonably priced, and a choice of pull thru or back-in spaces. The hook-ups were designed better than most places on my itinerary. Each space has a small grass area that is well maintained, and has a picnic table. The leash-free dog run is too small for much use, but there is a gate to the adjacent parking lot (between the RV park and the elevated freeway). This parking lot was completely empty during our stay, and gave us plenty of room to walk the dogs off leash, or to play if we had chosen to do so. As for the adjacent casino, it is very small. The restaurants (two) have reasonable prices and a couple of promotional meals. For dinner we found the meals did not present as well as their photographs. Breakfast was fine.

Room Tip: In the RV park, dog owners may like back-in space B34, for easy access to the adjacent walking area...
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank motohigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardnerville, Nevada, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 2, 2013

We recently had the pleasure of staying a couple of nights at the GDW/CC....we used a new deal promo form visitcarsoncity.com. We received 15% off our room, hot breakfast of our choice each day, 2 free games of bowling w/shoes for each of us and a 2 for 1 dinner at Ole' Ole'...there was plenty for the kids to do, we swam and bowled for hours.....the other half and I also got to enjoy a nice dinner with great service!.....Janine at the front desk was awesome, very accommodating to our needs. I just booked another room for the 4th....it's a place we can go alone and relax or bring the family..it's minutes from shops etc if you choose, but we were content staying right on the property...I'm thrilled with the customer service. Good,personable customer service is rare nowadays....glad we found it..will continue to stay there.We were staying quite a bit at the Casino Fandango and while it's ok, and great for adults, there's not much for the kids..unless we spend an arm and leg at the movie theater...I'm very happy with the GDW and will continue to give them my business!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brenda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gold Dust West Carson City

Property: Gold Dust West Carson City
Address: 2171 E William St, Carson City, NV 89701-2723
Phone Number:
Location: United States > Nevada > Carson City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Carson City
#4 Business Hotel in Carson City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gold Dust West Carson City 3*
Number of rooms: 142
Official Description (provided by the hotel):
Surround yourself with 24-hour fun at the Gold Dust West Carson City. You can try your luck at 350 slot machines plus table games including blackjack, three-card poker and craps. The William Hill Sports Book, meanwhile opens betting up to sporting events such as football, auto racing, and even MMA matches. For family-friendly fun, head to the 32-lane bowling center. There are two restaurants on site, The Grille where you can dine on Chicken Fried Steak and comfort food, or Award Winning Mexican fare at Ole Ole Restaurant and Cantina. The Snack Bar, located in the bowling center, offers a variety of burgers, salads and specials. ... more   less 
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Also Known As:
Gold Dust West Carson City Hotel Carson City

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