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“Good standard hotel”

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Wyndham Garden Carson City Max Casino
Ranked #4 of 17 Hotels in Carson City
Reviewed October 30, 2012

Spent one night here and had a very comfortable and good value experience. The room was clean and the bed very comfortable. The welcome was friendly and helpful. Getting to the hotel was very easy, clearly signposted on good road connections. Very well placed for the casual tourist. All in all I would recommend this hotel as a good short stay place.

  • Stayed: October 2012, traveled with family
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Thank RedcoatEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded October 31, 2012

Thank you for the great response regarding the Carson Station. We always try to make everyone's stay enjoyable. We have been getting alot of positive comments about our top of the line beds and their comfort. Our location is very centralized and within walking distance of the many downtown attractions. I hope you were able to take some of those in.

Please remember us on your next visit to Carson City and don't forget to let your friends know about us.

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448 - 454 of 492 reviews

Reviewed October 8, 2012

For anyone contemplating the Carson Station Best Western, I would highly recommend it. Note that it is located in the "Carson Station" Casino building. On arrival we were welcomed by Lura who was so friendly and explained where everything was. Karen, a hostess/cashier at the restaurant is a perfect person for that position, as she is very friendly and has a wonderful personality. The restaurant has a good soup and salad bar and a good selection from the menu. Our room was very clean and large with 2 queen beds which were comfortable for a good nights' sleep. There is a small standing room only balcony. If you need directions and places to shop, ask Jean at the front desk. She has a wealth of information and gladly shares it with you. Dale also works at the front desk and is friendly and helpful as well and both Dale and Jean work very well together. The front desk personnel were really a bonus for the Best Western organization and they display a positive attitude which is "catchy". We would gladly recommend this hotel to our friends and family and would not hesitate to return ourselves.

  • Stayed: September 2012, traveled with family
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Thank whiteangelgail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded October 31, 2012

All of the employees you mentioned would like to thank you for the wonderful comments. I have to agree with you that they are great and I think we have the best employees in town. They truly know what customer service is about and take it seriously.

Thank you again

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Reviewed September 20, 2012

We stayed here 2010 and we pleasantly surprised, when we came back in Sept 2012 that the hotel was renovated. The location is well positioned to many of the locations we traveled, such as, Virginia City, Lake Tahoe, Minden/Gardnerville. not 2 mention CC's places; V & T museum, Mint museum, State Capital building, etc.
The staff were very friendly and room was very comfortable.

Room Tip: Pick the 5th floor to enjoy view on either side.
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  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with La Quinta
1  Thank TravelersTwoAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded November 1, 2012

First let me thank you for returning to the Carson Station. Yes, we have done numerous renovations to both the hotel rooms and the casino floor. The rooms have new paint, wonderful beds, and 40 inch flat screen televisions. Our casino pit is open with live table games and the restaurant is featuring a new menu with lots of made from scratch specialties.
I appreciate all the positive feedback.

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Reviewed September 1, 2012

I have to admit I did not stay at the Station Casino Hotel but needed somewhere to have dinner. I checked the menu out online and the prices were very reasonable so wasn't expecting too much. I have to report I had dinner there this evening and was pleasantly surprised. I chose from the speacials board smoked pork ribs for $9.99. What an enjoyable and satisfying meal.
I have to say I have been in the U.S.A for a week and this has to be the best meal I have eaten so far bar the one in Chinook Winds Casino Hotel in Lincoln City Oregon although that was $27.99. If anyone has experienced the all you can eat buffets in Las Vegas you'll know that they suipply quantity not quality and for slightly higher price.

  • Stayed: August 2012, traveled solo
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1  Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded September 4, 2012

I was so glad to hear that you enjoyed your dinner at our Station Restaurant. We have just put a new menu in place and are getting rave reviews about it. Instead of just buying prepackaged items we are making many from scratch, real home-style, home-made food. The difference is evident. The changes are not limited to dinner but also breakfast and lunch.

Thank you so much

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Reviewed August 21, 2012

We stayed for two nights and found the hotel to be basic but well maintained and centally located. The room was cool, comfortable and quiet. I think if you stay on the top floor the rooms are a little smaller, the building has a taper. If you use the back entrance the lifts are more accessible than from the main door but it a small casino anyway and not like walking through some of the Las Vegas ones wheeling your bags past the slot players. Every member of staff we came into contact with was friendly and helpful with just the right attitude. The restaurant had plenty of choices and the food was plentiful and hot. We would stay again if we were in Carson City.

  • Stayed: September 2011, traveled as a couple
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1  Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded August 22, 2012

Thank you so much for the wonderful compliments. We strive for Superior Customer Service and appreciate it when that is acknowledged. Please return soon, we are always making new and better changes. We will soon have a new restaurant menu and have plans to add hot items to our soup and salad bar.

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Reviewed August 11, 2012

I have exclusively stayed at Best Western Properties for the past three years. This property is atypical. No complimentary breakfast or even a simple comp at the in house restaurant. No USA Today, no fitness center, no pool, no fridges. Room was sparcely appointed. This is simply a basic motel comparable to a Days Inn, or Super 8, etc. The main positive thing I can relate is that most of the personnel I came in contact with were nice and friendly. If you are expecting the Best Western "touch" this property is not for you. If you want a simple, moderately priced room with access to a quaint little casino then this property might be up your alley.

Room Tip: Ask for a room above the second floor. Part of the second floor has been converted to laundry room...
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  • Stayed: August 2012, traveled as a couple
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Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded August 15, 2012

I appreciate that you enjoyed our staff. Superior customer service is something that we continuely strive for. We are always making improvements to our property and we hope to have some of the amenities you mentioned in the future.
I do hope you will stay with us again when you are in the Carson City area. We have a fun casino with live entertainment on Friday and Saturday nights.

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Reviewed July 31, 2012

I understand the Best Western Carson Station has recently updated their rooms. I would say the updating is superficial - new furniture but no attempt to update the bathroom which had a shower head that was painful to stand under. The pillows were so overstuffed with cotton batting; it was like sleeping on a rock. I appreciate the new filtration system in their casino (which you have to pass through to get to your room). This casino hotel was not overwhelmingly smoky and the smoke never reached as far as our room. If you knew to ask for it, you got a really good price on breakfast (our price was not listed in the menu, but we had seen a sign in our room). The hotel was near restaurants and cultural attractions of Carson City. Our room was very clean and the front desk personnel were helpful and friendly.

  • Stayed: July 2012, traveled as a couple
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Thank OregonLilac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded August 2, 2012

Thank you for staying with us. The rooms at the Carson Station were renovated last summer. We did upgrade the bathroom vanity lighting at the time. We will certainly take a look at the showerheads. We always appreciate feedback from our guests as it gives us notice and an opportunity to improve.

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Additional Information about Wyndham Garden Carson City Max Casino

Address: 900 S Carson St, Carson City, NV 89701-5206 (Formerly Wyndham Garden Carson Station Casino Hotel)
Phone Number:
Location: United States > Nevada > Carson City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#2 Casino Hotel in Carson City
#3 Business Hotel in Carson City
Price Range: $106 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Carson City Max Casino 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western Carson Station Hotel / Carson City
Best Western Carson City
Carson City Best Western

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