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“Disappointing Deficiencies”

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Holiday Inn Express Hotel & Suites Carson City
Ranked #2 of 17 Hotels in Carson City
Certificate of Excellence
Vancouver, Canada
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Disappointing Deficiencies”
Reviewed July 19, 2008

There are several problems with this hotel. First, the hallway outside my non-smoking room was filled with the smell of smoke, and this seeped into the room, defeating the whole point of the non-smoking room. Second, the carpet in my room was filthy and battered, and should have long-since been replaced. Third, the hotel's swimming pool is right across a narrow hall from the elevator in the main lobby area, which meant that the area in front of the elevator (and sometimes the elevator itself) was often wet and disgusting thanks to the people who do not bother to dry themselves.

Otherwise, the hotel has no restaurant, and is located several miles away from the centre of Carson City. Front desk service was slow but friendly.

On the good side of things, the morning breakfast is ok and included in the price (but the breakfast offers no fruit bowl), the wireless internet was reliable, and the bed had white bed-covers. The bathroom fixtures were new.

Overall, I will try another hotel next time a business trip takes me to Carson City.

  • Liked — White bed covers.
  • Disliked — Carpet condition was horrible.
  • Stayed July 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Infiniti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
San Diego county, CA
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 19, 2008

We stayed with our dog (2/15/08-2/18/08) and had a wonderful time. There were lots of grassy areas outside for us to take our dog out for bathroom breaks.
Our room was exceptionally clean and had a pleasant odor despite being a designated pet room. The bed was comfy, the shower was plenty warm and there were granite countertops in the bathroom. The breakfasts were great (breakfast burritos, omelettes, cinnamon rolls, cereal, biscuits and gravy, french toast, and bagels just to name a few!) and the staff was friendly.
The only negative was that traffic was a bit noisy in the mornings and the heater was also pretty noisy.
The hotel is on the north end of Carson City but we found it to be a convenient location to Tahoe and Reno (about 30-40 minutes in either direction).
We will stay here again.

  • Liked — Dogs were allowed and the room was super clean
  • Disliked — Traffic noise (but it really wasn't all that bad)
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JandMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
246 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 4, 2008

We stayed 3 nights, was just what you expect from Holiday Inn Express. Clean room, good heater, great breakfast.

Did not use the pool - but looked clean.

Exercise room is quite small - 2 treadmills. One squeaked horribly - but did work.

Wireless internet in all areas and a computer w/printer in lobby. Nice big TV in lobby and they played some DVDs during breakfast.
Overall exactly what we expect from HI Express.

  • Liked — Clean
  • Stayed December 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank RLCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAGALIA
Level Contributor
167 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 411 helpful votes
Reviewed September 12, 2007

Located at the north end of town this is a rather new hotel. Like all new HIE hotels it has large bright looking rooms with all amenities. Everything was in good working order. Maid service was fine. There are some new HIE hotels that look more elegant than this one and have better furniture. But compared with the other choices in Carson City this is most likely one of the best, if not the best. Not to forget: Everything is very clean.

  • Liked — Location, cleanliness
  • Disliked — Nothing
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buddy-Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona del Mar, California
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 5, 2007

This hotel is very clean. It seems to be a good value for the area in the $120 per night range. It is quiet and easy to get in and out of. High speed internet works great and is easy to get connected.

  • Stayed August 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank scaldar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brea, CA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 14, 2007

I love this hotel. The pool was ice cold and the a/c was not continuous, though it was nicer than a standard Holiday Inn.

Stayed July 2007
Helpful?
2 Thank Brea_CABookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 30, 2007

King Smoking Suite was well appointed with bar sink, fridge, microwave and 27" TV. Spacious room with good A/C. This Holiday Inn Express has the upgraded bedding that's pretty nice. However, even though you have a choice of pillows, they are still too puffy for me. I like a flatter pillow. Still, better than most hotels.

The high-speed internet in my room worked perfectly. Fast and connected every time. No dropped connections.

Water pressure in the shower was a bit low but the design of the shower head compensates well enough.

This hotel is sort of secluded at its location on Carson St. Not too many eating choices in easy walking distance; but, certianly plenty within a short drive. A huge 24-hour Wal-mart is less than 10 minutes away where you can get groceries and other stuff.

The window opens all the way which I like; but, the road noise outside is pretty loud. High winds when I was there howled around the building. Spooky but kind of cool too.

Overall, nice stay. I would recommend this hotel to others. There is also a fairly new Hampton Inn & Suites just down the street that looks pretty nice.

See my photos attached to this review.

  • Stayed March 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Realty_Appraiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Carson City

Property: Holiday Inn Express Hotel & Suites Carson City
Address: 4055 N Carson St, Carson City, NV 89706-1936
Phone Number:
Location: United States > Nevada > Carson City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Carson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Carson City 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Carson City, Nevada. We are conveniently located off scenic North Carson Street (Business 395) on the north end of Carson City across from the Green Golf Course near the Nevada Capitol Building, casino gaming and restaurants. This beautiful hotel is only 30 miles from Reno Tahoe International Airport and all Reno attractions, 30 miles from Lake Tahoe and 17 miles from Virginia City. Special in-room amenities are: free wireless high-speed Internet, 27' TVs with HBO and Pay-Per-View, microwave & refrigerator, 2 line phones with free local calls, work space, hair dryer and free parking. Luxurious granite appointments including bathroom surrounds, counter surfaces along with granite vanity tops were installed for a touch of class. We have 20 suites and a Honeymoon Suite, which come with a wet bar, separate living area, sofa bed, activity table and 2 chairs. Take a dip in our heated year around indoor swimming pool and spa . Other amenities include a fitness room, guest laundry and meeting facilities. Wired and wireless Internet is available in the lobby and in all rooms, pool and breakfast area.Visit Carson City, NV and Stay Smart at the Holiday Inn Express Hotel & Suites.There is a computer with Internet access in the lobby for guest use. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Carson City
Holiday Inn Carson City
Carson City Holiday Inn
Holiday Inn Express Carson City

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