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“Dirty carpets overpriced”
1 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #8 of 9 Hotels in York
wisconsin
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Dirty carpets overpriced”
1 of 5 bubbles Reviewed August 8, 2013

On a vacation trip covering 5 states, and 3 Choice hotesl booked prior to our stays, We needed a 4th hotel the last day returning home. We found this Comfort Inn in York NB. It was by far the most expensive one and turned out to be terrible and by far the most expensive. The other 3 hotels charged $10.00 per night for our dog. This one charged $20.00.(Our dog brings his own bed!!). The caret needed a good shampooing-or replacement. The shower head squirted all over. Supposedly, the place was "recently renovated". The bathtub looked ancient.The room was noisy. You could hear the shower run in the next room.
Then we come to breakfast! As in the other Choice hotels where we stayed, they offered eggs, bacon or sausage, waffles with regular or sugar free syrup, toast, coffee. Well this place had biscuits and gravy which looked like BARF. I am diabetic and the only kind of sugar free syrup was blueberry. Had coffee and a soggy danish and left.
We'd have done better at going to a motel that "keeps It's Light on"

Also we didn't get their gift card because we didn't reserve "on line" :(

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank garsusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn D, General Manager at Comfort Inn, responded to this review, August 29, 2013
Dear garusie,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

Our hotel is 11 years old however we did undergo a remodel in 2012 updating the decor and interior of the public areas and guest rooms. Still I am sorry that you did not find the accommodations pleasing.

In regards to our "pet policy"...we our a pet-friendly hotel and offer several designated rooms for those guests traveling with their furry friends. As with all of the other hotels in the area we do charge a small fee for the pet accommodations to allow for the extra cleaning required when we a have a 4-legged guest. I do apologize that you were dissatisfied with the amount of the fee as in relation to the other hotels that you visited, but as with anything, prices may vary accordingly and unfortunately we cannot be selective on which type, size, etc. of pet is deserving of a charge or not.

All Comfort Inn hotels provide a complimentary full hot breakfast complete with two entree items, two flavors of waffles, fresh fruit, yogurt, hot & cold cereal selections, a variety of breads & pastries, juices, coffee & tea. Our breakfast menu varies from day-to-day and on the morning of your departure we offered all of our standard food selections with an entree of biscuits & gravy and eggs. We do always provide regular syrup in self-serve packages as well as sugar-free syrup in a syrup dispenser, however our sugar-free syrup is maple flavored....perhaps the blueberry you are referring to was the waffle flavor-of-the-day. Regardless, I am sorry that you did not enjoy the breakfast menu that particular morning.

The Choice Privileges gift card promotion requires that a current Choice Privileges member makes their reservations either online or via the Central Reservations 800 number. The gift cards are then dispersed directly from Choice Privileges and are not available at the individual hotel. However, in some instances there is an opportunity to utilize our business center which would allow you to book online even though you are already at the property and therefore still qualify you for the promotion.

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.


Sincerely,

Dawn Dowhy
General Manager
Comfort Inn
402-362-6555
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    27
    25
    14
    9
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed August 5, 2013 via mobile

This is a 2 story hotel with no elevator. Unless you want to leave your luggage in the car and risk a break in, this is not a good place to stay. They do not tell you unless you ask. If they have a room with on the first floor you would be ok but not otherwise.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank llmesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these York hotels

NYC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

I work for Marriott. Comfort inn rate was lower than my Marriott employee rate. A bonus, wifi that is fee and works. Good breakfast (free). The beds, linens, towels and pillows all were NEW. extremely nice front desk people. A nice break on our drive from wisconsin to california.
Sincere thanks.

Room Tip: pick a room on the second floor
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn D, Manager at Comfort Inn, responded to this review, August 8, 2013
Dear sethb...

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I also consider it an interesting "mystery shopper" experience any time that I am able to stay at a hotel brand, other than the one I am employed by, so I am glad you were able to "shop" our property. I am thrilled that you found your experience, our accommodations, and our staff enjoyable.

I very much appreciate and value your feedback and I will share it with my team. Your survey responses will serve as encouragement to all of my staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed June 17, 2013

We made the mistake of traveling through without reservations. 4 hotels in the area that we tried were full, so we ended up staying here at $113 for the night! It isn't a bad hotel, but it isn't worth that price tag. Unless you are in a pinch, too, I would pay more that $70.

There are no elevators to the 2nd floor so it was a lot of work. Plus you weren't able to close our blinds so the lights from the gas station and fast food places kept our room light. But the bed was nice and comfortable. The staff and other guests were very friendly. Breakfast was pretty good too.

Room Tip: Stay on the bottom floor if you can
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AntsInMyPantsDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Falls, Iowa
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

This is a clean, simple hotel. The breakfast was above average and the desk help were excellent. The negative was that the lobby and breakfast room was very warm. Beds were very hard, but they provide soft and harder pillows.

Room Tip: There is no elevator, so need to plan ahead.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kearney, Nebraska, United States
Level Contributor
207 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

My reservation for this hotel was placed for a day earlier than my actual arrival, however the staff was able to move my no-show to the correct night without a charge. The hotel property was clean and the breakfast was very nice. I would recommend as a nice place to stay in York.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lonnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed March 27, 2013

My 16 year old daughter and I were traveling across NE last summer when we HAD to stop due to fatigue. It was around midnight when we stopped. We really just needed a bed so we drove around to other hotels in the area and noticed lots of labor folks who stay in the hotels in York. For two women traveling alone, this property had the safest appearance compared to the others. The price was outrageous, but we were tired and took it. The gentleman who checked in ahead of us was given a room that was occupied. Yikes. The breakfast was fine. Some of the guests had attempted to confiscate some of the food to take with them. Luckily the staff caught on quickly! This whole area is a little rough...but is definitely a good location. Would bypass the town and plan better next time.

Room Tip: There are some rooms with both inside and outside doors. People hanging outside of these smoking.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelinNurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 3815 S. Lincoln Ave., York, NE 68467
Phone Number:
Location: United States > Nebraska > York
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Stay minutes from York Country Club, the Junction Motor Speedway and Recharge Lake at the pet-friendly Comfort Inn(R) hotel in York, NE, located at the Interstate 80 and Highway 81 interchange. We are an ideal resting stop en route to the University of Nebraska at Lincoln and Lincoln Airport, a 45-minute drive from the premises. Unwind in our indoor pool, whirlpool hot tub and fitness center. Additional hotel amenities include, Free wireless high-speed Internet access, Free weekday newspaper, Free coffee, Free local calls Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! All guest rooms come furnished with a cable television, microwave, coffee maker, refrigerator, desk, hairdryer, iron and board. Select rooms contain whirlpool bathtubs and kitchen facilities. Non-smoking rooms are available. Take advantage of our meeting room and business center containing public computer, copy and fax service. Guest laundry services are available. Ample outdoor parking accommodates trucks and buses. ... more   less 
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Also Known As:
Comfort Inn York
York Comfort Inn

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