Found the place after a very lengthy drive , having been directed down a narrow country lane. Thought we had got lost but arrived there eventually. The chap in the reception was not particularly welcoming; polite but off-handed. He asked us if we wanted an evening meal, to which we replied that we would. The room was very well presented and clean but there was no soap in the bathroom and only one towel. When arriving for our (pre-booked) evening meal, the staff were unaware of any booking and did little to put us at ease as they went away to see if they could fit us in. Eventually, after standing around for quite a time (and being regarded by the rest of the clientelle as though we were trying to sell lucky white heather!) we were shown to a small, out of the way table in a discrete corner. Again, after a lengthy wait, our order was taken. Again, a lengthy wait until the meal arrived. Not what we ordered. Apologies and another wait while the staff corrected their mistake. The food, when it arrived, was meagre and poorly cooked. I had a pasta dish which was somewhat overcooked and my wife's offering was virtually raw, even for partridge. This was pointed out but the waiting staff merely said "OH, I'll mention it to the chef" and nothing further was done. Breakfast was well cooked and tasty but again, meagre portions although, unlike the previous evening, the staff actually seemed to know what they were doing and were friendly and chatty. All in all, our memories of our visit are those of indifferent/incompetent staff and, food (when correctly supplied!) that was of poor quality/quantity. All this from an establishment that was appreciably more expensive than any other of this type that we stayed in during our travels along the south coast and around the West Country. The only other that came anywhere near to being of such poor quality was a Premier Inn (almost as expensive) but at least they had an "all you can eat" breakfast!
In summation, the Red Lion could be a worthwhile stop if they rid themselves of their delusions of grandeur, trained their reception and restaurant staff, provided proper portions in the restaurant and charged a realistic sum for the service they provide. Would not recommend at all.
- Official Description (provided by the hotel):
- The Red Lion Inn, Babcary - a beautiful thatched country pub in the heart of this unspoilt Somerset village.Pubs have always been at the heart of the local community and The Red Lion is no exception. As well as six en-suite rooms, a flagstoned bar and award winning restaurant, we also have a function room that overlooks a pretty courtyard garden and provides an ideal venue for weddings and parties. We offer a range of catering options and have our own marquee.Our team are handpicked for their personality, professionalism and ability to provide first class customer care. Wherever possible, we use local suppliers so that we can offer our customers fresh, locally sourced produce. Our role in the community is important to us and we take every opportunity to reduce our impact on the environment and our neighbourhood.Conveniently situated five minutes off the A303 and A37 The Red Lion is a perfect stop. ... more less
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