We chose this hotel as we were traveling from the Rocky Mountains to the Black Hills and almost all other motels closer to Rapid City were sold out from the Sturgis Motorcycle Ralley. Upon check in we asked to view the room to see if it met our standards. The front desk attendant said no because "It wouldn't do you any good because we are sold out for tonight." Although the room was next to the elevator and ice machine the room was extremely quiet. The beds were comfortable but when a fellow guest pulled down the sheet covers there was a magggot like insect crawling in the sheets. We killed it and checked both beds for other bugs and found none. The next morning when another friend open the bath towel to dry herself off, it was filled with hundreds of straw and grass particles as if someone had used it to dry their hunting dog and put it back folded up. After getting over the fear of other invading bugs, the beds themselves were comfortable. The continental breakfast was decent. Upon checkout I told the front desk about the bug and towel problem. He was totally unsympathetic and basically said if you would have called us last night we would have changed out the sheets. My point to him was having paid $115 for a room for one night we should not have to encounter bed bugs or dirty towels with hay in the first place. After I repeated that about 4 times, he finally apologized.. I will think twice before staying at another Holiday Inn express.
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- Also Known As:
- Holiday Inn Express Scottsbluff - Gering Hotel Scottsbluff
- Holiday Inn Scottsbluff
- Scottsbluff Holiday Inn