My boyfriend and I I stayed at this hotel for 1 night in October 2013 after attending a friends wedding. I ordered a standard double room with breakfast at £120. The room was very nice, a good size and was clean with all the necessary ammenities. The breakfast was brilliant with plenty of choice and the service was good. The rooms get very hot on a night time however once we opened the windows it soon cooled down. The shower was lovely and powerful and there were tea and coffee making facilities.
I requested a late check-out (12.30pm instead of 10.30am) so that my boyfriend could sleep in as he was due to work a night shift that night. A housemaid knocked on the door at 10.30am and woke him up and he politley explained to her that we had a late check out and to come back later. The maid then returned shortly afterwards and entered the room despite us putting a 'do not disturb' sign on the outside door handle. Again he explained that we had booked a late check out. Then shortly afterwards he got a telephone call to the room from reception staff who came across as rude asking us to vacate the room as we were late for check out. When I actually checked out at 12.30pm I complained about this to the reception staff who were very apologetic and kindly did not charge me for the late check out fee (£10). So although the constant disturbances were annoying at the time, the staff were professional when handling my complaint and it appeared to be a genuine mistake.
As for a wedding venue this hotel is second to none! The grounds are beautiful, the ceremony was very well planned and the food was delicious. It was obvious that they are experts at co-ordinating weddings as the whole day went without a hitch!
I would definately recommend this hotel as both a wedding venue or as a romantic getaway.
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- Also Known As:
- Best Western Wakefield